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Best Mosaic AI Self-Service Alternatives in 2026

Updated

20 platforms from customer self-service software ranked against Mosaic AI Self-Service on the same published basis.

  1. 1
    Whatfix Free plan AndroidapiextensioniOSMac Free7.8
    Mosaic AI Self-Service vs Whatfix
  2. 2
    Help Scout Free plan api $25/mo7.5
    Mosaic AI Self-Service vs Help Scout
  3. 3
    Gorgias Free trial AndroidapiextensioniOSWeb 7.1
    Mosaic AI Self-Service vs Gorgias
  4. 4
    Freshdesk Free plan api $19/mo7.0
    Mosaic AI Self-Service vs Freshdesk
  5. 5
    LiveAgent Free trial api $15/mo7.0
    Mosaic AI Self-Service vs LiveAgent
  6. 6
    Intercom Free trial AndroidiOSWeb $19/mo6.9
    Mosaic AI Self-Service vs Intercom
  7. 7
    Kore.ai Free trial apiself-hostedWeb 6.9
    Mosaic AI Self-Service vs Kore.ai
  8. 8
    Pega CRM Free trial Web 6.9
    Mosaic AI Self-Service vs Pega CRM
  9. 9
    Re:amaze Free trial AndroidapiiOSWeb $29/mo6.9
    Mosaic AI Self-Service vs Re:amaze
  10. 10
    InvGate Service Desk Free trial apiLinuxself-hostedWebWin $41.67/mo6.7
    Mosaic AI Self-Service vs InvGate Service Desk
  11. 11
    Zoho Desk Free plan api ₹420/mo6.7
    Mosaic AI Self-Service vs Zoho Desk
  12. 12
    Kustomer AndroidapiiOSWeb 6.5
    Mosaic AI Self-Service vs Kustomer
  13. 13
    Unthread Free trial apiWeb $75/mo6.5
    Mosaic AI Self-Service vs Unthread
  14. 14
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo6.4
    Mosaic AI Self-Service vs Genesys Cloud CX
  15. 15
    Inbenta Free trial apiWeb 6.4
    Mosaic AI Self-Service vs Inbenta
  16. 16
    Ada AndroidapiiOSWeb 6.3
    Mosaic AI Self-Service vs Ada
  17. 17
    Decagon apiWeb 6.3
    Mosaic AI Self-Service vs Decagon
  18. 18
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo6.3
    Mosaic AI Self-Service vs ManageEngine ServiceDesk Plus
  19. 19
    Aisera Customer Service apiself-hostedWeb 6.2
    Mosaic AI Self-Service vs Aisera Customer Service
  20. 20
    Gladly apiWeb 6.2
    Mosaic AI Self-Service vs Gladly

Mosaic AI Self-Service alternatives compared

#PlatformScoreFree planFromRuns on
1Whatfix7.8Free planFreeAndroid, API, Browser, iOS, Mac, self-hosted, Web, Windows
2Help Scout7.5Free plan$25/moAPI
3Gorgias7.1Android, API, Browser, iOS, Web
4Freshdesk7.0Free plan$19/moAPI
5LiveAgent7.0No$15/moAPI
6Intercom6.9No$19/moAndroid, iOS, Web
7Kore.ai6.9API, self-hosted, Web
8Pega CRM6.9Web
9Re:amaze6.9No$29/moAndroid, API, iOS, Web
10InvGate Service Desk6.7No$41.67/moAPI, Linux, self-hosted, Web, Windows
11Zoho Desk6.7Free plan₹420/moAPI
12Kustomer6.5Android, API, iOS, Web
13Unthread6.5No$75/moAPI, Web
14Genesys Cloud CX6.4No$75/moWeb, Windows, Mac, iOS, Android
15Inbenta6.4API, Web
16Ada6.3Android, API, iOS, Web
17Decagon6.3API, Web
18ManageEngine ServiceDesk Plus6.3$13/moAndroid, iOS, Linux, Mac, Web, Windows
19Aisera Customer Service6.2API, self-hosted, Web
20Gladly6.2API, Web
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Questions about Mosaic AI Self-Service alternatives

What is the best alternative to Mosaic AI Self-Service?

Whatfix, number 1 in customer self-service software with a score of 7.8 out of 10. The others here: Help Scout, Gorgias, Freshdesk and 16 more.

What is the best free alternative to Mosaic AI Self-Service?

Whatfix is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.