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Best NiCE Customer Journey Analytics Alternatives in 2026

Updated

20 platforms from customer journey analytics software ranked against NiCE Customer Journey Analytics on the same published basis.

  1. 1
    Fullstory Free plan AndroidapiiOSWeb Free7.7
    NiCE Customer Journey Analytics vs Fullstory
  2. 2
    Teradata VantageCloud Free plan apiLinuxself-hostedWeb Free7.7
    NiCE Customer Journey Analytics vs Teradata VantageCloud
  3. 3
    JourneyTrack Free trial Web $3/mo7.4
    NiCE Customer Journey Analytics vs JourneyTrack
  4. 4
    Semrush Free plan api 7.1
    NiCE Customer Journey Analytics vs Semrush
  5. 5
    Journey Analytics Free trial apiWeb 6.9
    NiCE Customer Journey Analytics vs Journey Analytics
  6. 6
    Qualtrics Free plan api $420/mo6.9
    NiCE Customer Journey Analytics vs Qualtrics
  7. 7
    Traceflow Free plan apiWeb Free6.8
    NiCE Customer Journey Analytics vs Traceflow
  8. 8
    Contentsquare Free plan api Free6.7
    NiCE Customer Journey Analytics vs Contentsquare
  9. 9
    Journey Insight by Alterian Free plan Web $249/mo6.7
    NiCE Customer Journey Analytics vs Journey Insight by Alterian
  10. 10
    Dataroid AndroidapiiOSself-hostedWeb 6.5
    NiCE Customer Journey Analytics vs Dataroid
  11. 11
    Joulica Customer Journey Analytics Free trial apiWeb 6.5
    NiCE Customer Journey Analytics vs Joulica Customer Journey Analytics
  12. 12
    SAS Customer Intelligence 360 AndroidapiiOSWeb 6.4
    NiCE Customer Journey Analytics vs SAS Customer Intelligence 360
  13. 13
    Deep Stream Data apiWeb 6.3
    NiCE Customer Journey Analytics vs Deep Stream Data
  14. 14
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo6.3
    NiCE Customer Journey Analytics vs Genesys Cloud CX
  15. 15
    Temenos Journey Analytics apiWeb 6.2
    NiCE Customer Journey Analytics vs Temenos Journey Analytics
  16. 16
    CallMiner Eureka apiWeb 6.1
    NiCE Customer Journey Analytics vs CallMiner Eureka
  17. 17
    Glassbox WebiOSAndroid 6.1
    NiCE Customer Journey Analytics vs Glassbox
  18. 18
    CXMEngine Web 6.0
    NiCE Customer Journey Analytics vs CXMEngine
  19. 19
    Talkdesk CX Cloud Web $85/mo6.0
    NiCE Customer Journey Analytics vs Talkdesk CX Cloud
  20. 20
    Talkdesk Interaction Analytics Web $85/mo6.0
    NiCE Customer Journey Analytics vs Talkdesk Interaction Analytics

NiCE Customer Journey Analytics alternatives compared

#PlatformScoreFree planFromRuns on
1Fullstory7.7Free planFreeAndroid, API, iOS, Web
2Teradata VantageCloud7.7Free planFreeAPI, Linux, self-hosted, Web
3JourneyTrack7.4No$3/moWeb
4Semrush7.1Free plan—API
5Journey Analytics6.9No—API, Web
6Qualtrics6.9Free plan$420/moAPI
7Traceflow6.8Free planFreeAPI, Web
8Contentsquare6.7Free planFreeAPI
9Journey Insight by Alterian6.7Free plan$249/moWeb
10Dataroid6.5No—Android, API, iOS, self-hosted, Web
11Joulica Customer Journey Analytics6.5No—API, Web
12SAS Customer Intelligence 3606.4No—Android, API, iOS, Web
13Deep Stream Data6.3No—API, Web
14Genesys Cloud CX6.3No$75/moWeb, Windows, Mac, iOS, Android
15Temenos Journey Analytics6.2No—API, Web
16CallMiner Eureka6.1No—API, Web
17Glassbox6.1No—Web, iOS, Android
18CXMEngine6.0No—Web
19Talkdesk CX Cloud6.0No$85/moWeb
20Talkdesk Interaction Analytics6.0No$85/moWeb
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Questions about NiCE Customer Journey Analytics alternatives

What is the best alternative to NiCE Customer Journey Analytics?

Fullstory, number 1 in customer journey analytics software with a score of 7.7 out of 10. The others here: Teradata VantageCloud, JourneyTrack, Semrush and 16 more.

What is the best free alternative to NiCE Customer Journey Analytics?

Fullstory is the best-ranked alternative with a free plan. 7 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.