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NICE Interaction Analytics

5.5easy start · #31 of 38
in Call Center Speech Analytics Software
  • Free to practise onnot on record
  • Free trialnot on record
  • Well documentednot on record
  • Runs where you worknot on record

Runs on Web.

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NICE Interaction Analytics is ranked #31 of 38 in call center speech analytics software on The Geeks Club. It runs on Web. There is no free plan.

NICE Interaction Analytics plans and pricing

All plans
Interaction Analytics Essentials Not published Continuous insights · Out-of-the-box detection of entities, topics, and outcomes · AI sentiment analysis · Frustration detection nice.com · 20 Sept 2026
Interaction Analytics Advanced Not published AutoDiscovery · Topic AI intent and activity models · Copilot for Analytics conversational filtering and search · Optional CSAT and Sales Effectiveness AI models nice.com · 20 Sept 2026

Compared on call center speech analytics software

Free plan
No
Sentiment analysis
Yes

Best NICE Interaction Analytics alternatives

See all 20
Convin 0 of 4 in the starter kit Lesson 17.6Scorebuddy Conversation Analytics 0 of 4 in the starter kit Lesson 26.6SESTEK Text-to-Speech 0 of 4 in the starter kit Lesson 36.6CallSea 0 of 4 in the starter kit Lesson 46.5Feelingstream 0 of 4 in the starter kit Lesson 56.5MiaRec 0 of 4 in the starter kit Lesson 66.5