Best Call Center Speech Analytics Software in 2026

21 call center speech analytics software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.

21ranked
1free plans on this page
$25/molowest paid tier
3 Oct 2026last checked
#1 QEval Top pick · 8.0 #2 CallMiner Eureka Runner-up · 7.9 #3 Scorebuddy Conversation Analytics Also great · 7.7
  1. 1 8.0
    apiWeb
    Sentiment analysis
    Yes
    Compliance monitoring
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  2. apiWeb
    Sentiment analysis
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  3. Free trial apiWeb
    Free plan
    No
    Sentiment analysis
    Yes
    Compliance monitoring
    Yes
    Automatic topic detection
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  4. 4 7.7
    Free planFree trial AndroidiOSWeb
    RecognisedDocumentedFree planFree trialPlatforms
  5. self-hostedWeb
    Sentiment analysis
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  6. apiWeb
    Sentiment analysis
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  7. 7 7.2
    Free trial apiself-hostedWeb
    Free plan
    No
    Paid from
    25 /user/mo
    RecognisedDocumentedFree planFree trialPlatforms
    $25/mofirst paid tier About MiaRecVisit site
  8. Web
    Free plan
    No
    RecognisedDocumentedFree planFree trialPlatforms
  9. Web
    RecognisedDocumentedFree planFree trialPlatforms
  10. 10 6.9
    apimacOSWebWindows
    Sentiment analysis
    Yes
    Compliance monitoring
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  11. Web
    Sentiment analysis
    Yes
    Compliance monitoring
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  12. apiself-hostedWeb
    Free plan
    No
    Live call analysis
    Yes
    Sentiment analysis
    Yes
    Compliance monitoring
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  13. 13 6.5
    Web
    Free plan
    No
    Sentiment analysis
    Yes
    Compliance monitoring
    Yes
    Automatic topic detection
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  14. apiWeb
    Live call analysis
    Yes
    Sentiment analysis
    Yes
    Compliance monitoring
    Yes
    Automatic topic detection
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  15. 15 6.1
    Web
    Free plan
    No
    Sentiment analysis
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  16. 16 6.0
    Web
    Free plan
    No
    Sentiment analysis
    Yes
    Compliance monitoring
    Yes
    Automatic topic detection
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
    $250/mofirst paid tier About HappituVisit site
  17. 17 5.8
    Web
    Free plan
    No
    RecognisedDocumentedFree planFree trialPlatforms
  18. Sentiment analysis
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  19. 19 5.6
    Web
    Sentiment analysis
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  20. 20 5.3
    Web
    Free plan
    No
    Live call analysis
    No
    Sentiment analysis
    No
    Compliance monitoring
    Yes
    RecognisedDocumentedFree planFree trialPlatforms
  21. 21 4.9
    Free plan
    No
    RecognisedDocumentedFree planFree trialPlatforms

Is your platform on this list?

Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.

Questions about this list

Which call center speech analytics software is ranked first on The Geeks Club?

QEval is ranked #1 of 21 with a score of 8.0. CallMiner Eureka is second and Scorebuddy Conversation Analytics third.

How many of these have a free plan?

1 of the 21 on this page publish a free plan on their own pricing pages.

Which is the cheapest paid option?

On this page, MiaRec has the lowest first paid tier we found: $25/mo.

How is this list ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on. Paid placements never change a rank.

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