ProProfs Help Desk

7.8easy start · #15 of 101
in Help desk software

Free to practise onyes
Free trialnot on record
Well documentedyes
Runs where you worknot on record

Runs on api. Paid plans from $29.99/mo.

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ProProfs Help Desk is ranked #15 of 101 in help desk software on The Geeks Club. It runs on API. There is a free plan. Paid plans start at $29.99/mo.

ProProfs Help Desk plans and pricing

Free Plan Free single agent / forever free 1 agent · 100 tickets/month proprofsdesk.com · 25 Sept 2026

Essentials $29.99/mo billed monthly 1 user · 1,000 tickets/month proprofsdesk.com · 25 Sept 2026

Business $29.99/mo billed monthly 1 user · 6,000 tickets/month proprofsdesk.com · 25 Sept 2026

Business Complete Elite $179.97/mo Annual billing stated on plan 3 user seats · 15,000 tickets/month proprofsdesk.com · 25 Sept 2026

Compared on help desk software

Free plan: Yes
Paid from: $23.88/user/mo
Shared inbox: Yes
SLA management: Yes
Help center: Yes
Ticket automation: Yes
Customer portal: Yes
API access: Yes
Included agent seats: 1

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