RingCentral RingCX

RingCentral RingCX is ranked #10 of 126 in call center software on The Geeks Club, made by RingCentral RingCX (Belmont, California, United States). It runs on API, macOS, Web, Windows. There is no free plan. Paid plans start at $65/mo.

RingCentral RingCX plans and pricing

All plans

RingCX $65/mo Monthly pricing starts at $65 per user; the pricing page says annual payment saves up to 15%. Unlimited minutes · voice and 20+ digital channels · core contact center features and AI tools ringcentral.com · 29 Sept 2026

Compared on call center software

Real-time guidance: Yes
Suggested replies: Yes
Knowledge retrieval: Yes
Supported channels: multichannel

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RingCentral RingCX

Free plan: No
Inbound calling: Yes
Outbound dialer: Yes
IVR builder: Yes
Digital channel scope: omnichannel
Workforce management: Yes
Product: RingCX is an AI-powered omnichannel contact center for managing human and AI agents and customer interactions.
Channels: One license includes voice calls and more than 20 digital channels.
AI agents: AIR Pro lets teams build voice-first AI agents with natural language prompts and automate multi-step tasks across voice, SMS, chat, and social.
Agent and supervisor assistance: AVA Agent Assist provides in-the-moment answers during live customer interactions, while AVA Supervisor Assist provides AI insights for supervisors.
Analytics: RingCX offers 250+ pre-built reports, custom dashboards, call recordings, chat transcripts, and screen recordings.
Outbound dialing: Campaign management includes preview, progressive, predictive, and voice broadcast dialers.
Integrations: RingCentral says RingCX connects to over 50 tools through open APIs; its App Gallery lists integrations including Salesforce, Microsoft Dynamics 365, and Calabrio ONE.
RingEX requirement: RingCX requires a RingEX account, and RingCX and RingEX are integrated in the RingCentral app.
Price from: $65/mo

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Where it ranks on The Geeks Club

Best Call Center Software in 2026#10 of 126
Best Contact Center Software in 2026#19 of 38
Best Omnichannel Contact Center Software in 2026#18 of 37
Best Contact Center Workforce Management Software in 2026#14 of 34
Best Agent Assist Software in 2026#6 of 25
Best Customer Service Gamification Software in 2026#9 of 25

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Sources

ringcentral.com/ringcx· checked 23 Sept 2026
ringcentral.com/legal/service-attachement-ringcx-servic· checked 29 Sept 2026
ringcentral.com/trust-center/compliance.html· checked 29 Sept 2026
ringcentral.com/trust-center/security-operations.html· checked 29 Sept 2026
ringcentral.com/apps/ringcx-for-microsoft-dynamics· checked 29 Sept 2026
ringcentral.com/company.html· checked 29 Sept 2026
ringcentral.com/ringcx/ai-assist.html· checked 28 Sept 2026
ringcentral.com/ringcx/workforce-engagement-management.· checked 28 Sept 2026