SAP Commerce Cloud

Pricing on request

What the maker publishes

AI features

Yes source

AI selling

Features include natural-language shopping assistance, product recommendations, and AI-enabled commerce search. source

App marketplace

Yes source

Commerce models

The platform supports B2B, B2C, and B2B2C commerce on one platform. source

Digital products

Yes source

Founded

1972 source

Free plan

No source

Headquarters

Walldorf, Germany source

Hosting model

hosted source

Integrations

SAP says prebuilt integration is based on SAP Integration Suite, and its open APIs support integrations with third-party solutions. source

Omnichannel

The platform supports consistent pricing, promotions, payments, inventory visibility, and purchasing across customer touchpoints. source

Payment integrations

An open payment framework connects payment service providers and payment services using APIs and low-code integration tools. source

Product data

Product catalog tools manage offerings, classifications, versions, multimedia content, and localized information. source

Sales channels

omnichannel source

Security

SAP describes cloud security measures including encryption of transmitted and stored data, tenant isolation where supported, monitoring, and incident response. source

Shared responsibility

Customers are responsible for solution configuration and user and data access administration, while SAP manages security for its applications, cloud services, and infrastructure configuration. source

Storefronts

Businesses can build and customize storefronts using headless architecture, APIs, reference storefronts, and partner storefront solutions. source

Support

SAP Help Portal documentation includes guides and articles for implementing, configuring, and optimizing SAP products. source

What it does

SAP Commerce Cloud connects business data with commerce capabilities to support digital selling. source

Who it is for

SAP describes Commerce Cloud as an enterprise e-commerce solution for companies of any size, including organizations with complex catalogs and evolving commerce needs. source

Checked against the maker's pages on 12 Oct 2026.