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Best SAP SuccessFactors Enterprise Service Management Alternatives in 2026

Updated

20 platforms from HR service delivery software ranked against SAP SuccessFactors Enterprise Service Management on the same published basis.

  1. 1
    LBi HR HelpDesk Free plan AndroidiOSself-hostedWeb Free7.7
    SAP SuccessFactors Enterprise Service Management vs LBi HR HelpDesk
  2. 2
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo7.2
    SAP SuccessFactors Enterprise Service Management vs Matrix42 FastViewer
  3. 3
    Sunrise HRCM Free trial AndroidapiiOSWeb 7.2
    SAP SuccessFactors Enterprise Service Management vs Sunrise HRCM
  4. 4
    Infor Learning Management System Free trial apiWeb 7.1
    SAP SuccessFactors Enterprise Service Management vs Infor Learning Management System
  5. 5
    Avature AndroidapiiOSWeb 6.6
    SAP SuccessFactors Enterprise Service Management vs Avature
  6. 6
    Hornbill IT Asset Management AndroidapiiOSWebWin 6.6
    SAP SuccessFactors Enterprise Service Management vs Hornbill IT Asset Management
  7. 7
    NextHRM HR Service Management Free trial Web 6.6
    SAP SuccessFactors Enterprise Service Management vs NextHRM HR Service Management
  8. 8
    Workday Benefits AndroidapiiOSWeb 6.5
    SAP SuccessFactors Enterprise Service Management vs Workday Benefits
  9. 9
    Applaud HR Case Management AndroidiOSWeb 6.4
    SAP SuccessFactors Enterprise Service Management vs Applaud HR Case Management
  10. 10
    Ivanti Neurons for Enterprise Service Management AndroidapiiOSWeb 6.4
    SAP SuccessFactors Enterprise Service Management vs Ivanti Neurons for Enterprise Service Management
  11. 11
    Neocase HR Case Management AndroidapiiOSWeb 6.4
    SAP SuccessFactors Enterprise Service Management vs Neocase HR Case Management
  12. 12
    Servicely HR Service Delivery apiWeb 6.4
    SAP SuccessFactors Enterprise Service Management vs Servicely HR Service Delivery
  13. 13
    ServiceNow HR Service Delivery AndroidapiiOSWeb 6.4
    SAP SuccessFactors Enterprise Service Management vs ServiceNow HR Service Delivery
  14. 14
    Agentforce Contact Center WebiOSAndroid $50/mo6.3
    SAP SuccessFactors Enterprise Service Management vs Agentforce Contact Center
  15. 15
    Dayforce Scheduling AndroidapiiOSWeb 6.2
    SAP SuccessFactors Enterprise Service Management vs Dayforce Scheduling
  16. 16
    Dovetail HR Case Management apiWeb 6.2
    SAP SuccessFactors Enterprise Service Management vs Dovetail HR Case Management
  17. 17
    Leena AI HR Service Delivery AndroidapiiOSWeb 6.2
    SAP SuccessFactors Enterprise Service Management vs Leena AI HR Service Delivery
  18. 18
    Darwinbox AndroidapiiOSWeb 6.1
    SAP SuccessFactors Enterprise Service Management vs Darwinbox
  19. 19
    Debrief Web 6.1
    SAP SuccessFactors Enterprise Service Management vs Debrief
  20. 20
    Oracle Recruiting WebiOSAndroid $8/mo6.1
    SAP SuccessFactors Enterprise Service Management vs Oracle Recruiting

SAP SuccessFactors Enterprise Service Management alternatives compared

#PlatformScoreFree planFromRuns on
1LBi HR HelpDesk7.7Free planFreeAndroid, iOS, self-hosted, Web
2Matrix42 FastViewer7.2No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
3Sunrise HRCM7.2Android, API, iOS, Web
4Infor Learning Management System7.1API, Web
5Avature6.6Android, API, iOS, Web
6Hornbill IT Asset Management6.6Android, API, iOS, Web, Windows
7NextHRM HR Service Management6.6Web
8Workday Benefits6.5Android, API, iOS, Web
9Applaud HR Case Management6.4Android, iOS, Web
10Ivanti Neurons for Enterprise Service Management6.4Android, API, iOS, Web
11Neocase HR Case Management6.4Android, API, iOS, Web
12Servicely HR Service Delivery6.4API, Web
13ServiceNow HR Service Delivery6.4Android, API, iOS, Web
14Agentforce Contact Center6.3No$50/moWeb, iOS, Android
15Dayforce Scheduling6.2Android, API, iOS, Web
16Dovetail HR Case Management6.2API, Web
17Leena AI HR Service Delivery6.2Android, API, iOS, Web
18Darwinbox6.1Android, API, iOS, Web
19Debrief6.1Web
20Oracle Recruiting6.1No$8/moWeb, iOS, Android
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Questions about SAP SuccessFactors Enterprise Service Management alternatives

What is the best alternative to SAP SuccessFactors Enterprise Service Management?

LBi HR HelpDesk, number 1 in HR service delivery software with a score of 7.7 out of 10. The others here: Matrix42 FastViewer, Sunrise HRCM, Infor Learning Management System and 16 more.

What is the best free alternative to SAP SuccessFactors Enterprise Service Management?

LBi HR HelpDesk is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.