ServiceNow Service Catalog Pricing in 2026
3 plans.
ITSM Foundation
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Service Catalog and Request Management · Incident Management · Asset Management and CMDB · Virtual Agent · Workflow
ITSM Advanced
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Includes ITSM Foundation · Major Incident Management and On-Call Management · Change Management · Problem Management · AI Voice Agents
ITSM Prime
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Includes ITSM Foundation and Advanced · L1 Service Desk AI Specialist · AI Agents for ITSM · AI Agent for Digital End-User Experience · DevOps Change Velocity
Pricing on request Read from ServiceNow Service Catalog's pricing page on 20 Sept 2026.
What the alternatives cost
| Product | Free | Paid from |
|---|---|---|
| iTop | Free plan | — |
| ManageEngine ServiceDesk Plus | Free plan | $10 |
| GLPI | Free plan | $19 |
| Jira | Free plan | — |
| Hornbill IT Asset Management | Free plan | — |
| InvGate Service Desk | Free trial | $500 |