Best ServiceNow Service Catalog Alternatives in 2026
Taken from IT Service Catalog Software, where ServiceNow Service Catalog is listed too, in the same order.
- 1
8.5 Club scoreiTop
iTop is an open-source IT service management and configuration management database solution from Combodo.
- Free plan
- Open source
- Windows · macOS · Linux · Web
- 2
8.3 Club scoreGLPI
GLPI is an IT management platform for helpdesk tickets, asset inventory and service management.
- Free plan
- Windows · macOS · Linux · Web
- 3
8.2 Club scoreJira
- Free plan
- Windows · Linux · Web · iPhone and iPad
- 4 8.0 Club score
Hornbill IT Asset Management
Hornbill IT Asset Management tracks hardware, software, cloud, and on-premise assets across their lifecycle.
- Free plan
- Windows · Web · iPhone and iPad · Android
- 5
7.4 Club scoreInvGate Service Desk
InvGate Service Desk is part of InvGate Service Management, a system for coordinating service processes across IT, Facilities, and other departments.
- Free trial
- Windows · Linux · Web · API
- 6 7.4 Club score
Vivantio
Vivantio is a service management platform for IT, customer service, HR, facilities, and other service teams.
- Free trial
- Web · API · Self-hosted
- 7
7.3 Club scoreSolarWinds Service Desk
SolarWinds Service Desk is a cloud-based, AI-powered IT service management platform for incidents, assets, configuration, and change processes.
- Free trial
- Web · iPhone and iPad · Android · API
- 8
7.3 Club scoreTOPdesk
TOPdesk is service management software for teams handling tickets, knowledge, assets, and service requests across IT, Facility Management, and HR.
- Free trial
- Web · iPhone and iPad · Android · API
- 9
7.2 Club scoreManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is an IT help desk product with capabilities for service management and related IT work.
- Free plan
- Windows · macOS · Linux · Web
- 10
7.1 Club scoreSysAid
SysAid provides IT service management for incidents, requests, changes, and problems, alongside asset management, a knowledge base, approval workflows, SLA management…
- Free trial
- Web · iPhone and iPad · Android · API
- 11
7.0 Club scoreHaloITSM
HaloITSM is a service management platform for IT and other departments, including HR, Facilities, Finance and Legal, under one platform and licence.
- Free trial
- Web · iPhone and iPad · Android · API
- 12
7.0 Club scoreUSU Knowledge Management
USU Knowledge Management captures, organizes and delivers IT knowledge through AI-assisted workflows, search and chatbots.
- Windows · Linux · Web · API
- 13
6.9 Club scoreFreshservice
Freshservice is an AI-powered IT management service for employee support, IT assets, and operations.
- Free trial
- Web · iPhone and iPad · Android · API
- 14 6.5 Club score
OTRS
OTRS is help desk and IT service management software for customer service, IT service management, and corporate security.
- Linux · Web · iPhone and iPad · Android
- 15
6.4 Club scoreEasyVista Service Manager
EasyVista Service Manager is an AI-enhanced IT service management platform connecting service desk and operations.
- Web · Self-hosted
- 16
6.1 Club scoreSymphonyAI IT Service Management
SymphonyAI IT Service Management is a web-based service management platform built on Apex Aspen.
- Web
- 17 6.0 Club score
Hornbill Service Manager
Hornbill Service Manager is a cloud service-management product for organizations supporting both IT and non-IT departments.
- Free plan
- Web
- 18 5.6 Club score
OpenText Service Management
OpenText Service Management is a paid service management product for Android, iOS and web users.
- Web · iPhone and iPad · Android
- 19 5.4 Club score
Microsoft System Center Service Manager
Microsoft System Center Service Manager is a self-hosted service management product for Windows.
- Windows
- 20
5.3 Club scoreMatrix42 Enterprise Service Management
Matrix42 Enterprise Service Management is a paid service management product for organizations handling services across IT and non-IT departments.
- Web · iPhone and iPad · Android