SparrowDesk is ranked #1 of 40 in AI customer service software on The Geeks Club. It runs on Android, API, Web. There is a free plan. A free trial is offered. Paid plans start at $16/mo.
SparrowDesk plans and pricing
All plansFree Free up to 3 users · 500 conversations/month · 1 chat widget · 1 email support address sparrowdesk.com · 30 Sept 2026
Zoona AI Agent $0.49 once per resolution multilingual support · human handoff · continuous improvement sparrowdesk.com · 30 Sept 2026
Starter $16/mo per agent 5 Lite seats · teams · ticket forms · customer portal · CSAT surveys sparrowdesk.com · 30 Sept 2026
AI Copilot $16/mo per seat; monthly or yearly with plan ticket summaries · suggested replies · recommended next steps · debugging Q&A sparrowdesk.com · 30 Sept 2026
Professional $49/mo per agent 20 Lite seats · workflows · round robin assignment · SLA · business hours sparrowdesk.com · 30 Sept 2026
Enterprise $89/mo per agent 50 Lite seats · SSO · custom roles · password policy · multiple brands sparrowdesk.com · 30 Sept 2026
Compared on AI customer service software
- Free plan
- Yes
- AI resolution model
- hybrid
- Ticketing workflows
- Yes
- Routing automation
- Yes
- Agent assistance
- Yes
- Channels supported
- email, live chat, Slack, WhatsApp
- Knowledge base
- Yes
