Supportbench is ranked #69 of 101 in help desk software on The Geeks Club. It runs on API. There is no free plan. Paid plans start at $32/mo.

Supportbench plans and pricing

All plans

Professional (annual) $32/mo Billed annually Ticketing across email, chat, AI bot and APIs · Dynamic SLAs and multi-level escalations · Knowledge base and customer self-service portal · AI assistance, reporting and onboarding included supportbench.com · 25 Sept 2026

Professional (monthly) $40/mo Monthly Professional plan features supportbench.com · 25 Sept 2026

Enterprise (annual) $100/mo Billed annually Sandbox environment · Advanced permissions · Enterprise API · SAML single sign-on · Dedicated success manager supportbench.com · 25 Sept 2026

Enterprise (monthly) $125/mo Monthly Enterprise plan features supportbench.com · 25 Sept 2026

Compared on help desk software

Free plan: No
Paid from: $32/user/mo
Shared inbox: Yes
SLA management: Yes
Help center: Yes
Ticket automation: Yes
Customer portal: Yes
API access: Yes
Included agent seats: 15

Best Supportbench alternatives

See all 20

Vtiger Help Desk 0 of 4 in the starter kit Lesson 19.2 Chatwoot 0 of 4 in the starter kit Lesson 29.2 Help Scout 0 of 4 in the starter kit Lesson 39.0 Desk365 0 of 4 in the starter kit Lesson 48.9 Freshdesk 0 of 4 in the starter kit Lesson 58.6 Intercom 0 of 4 in the starter kit Lesson 68.4