Best Text.com Alternatives in 2026
Updated
20 platforms from social media customer service software ranked against Text.com on the same published basis.
- 1Text.com vs Chatwoot
- 2Text.com vs Crisp
- 3Text.com vs Agorapulse
- 4Text.com vs Soclo
- 5Text.com vs Comm100 Contact Center
- 6Text.com vs LiveAgent
- 7Text.com vs Desku AI Chatbot Builder
- 8Text.com vs Intercom
- 10Text.com vs Sprout Social
- 11Text.com vs Hootsuite
- 12Text.com vs Respond.io
- 13Text.com vs Zoho Desk
- 14Text.com vs Genesys Cloud CX
- 15Text.com vs Nextiva
- 16Text.com vs Brandwatch Listen
- 17Text.com vs eGain Conversation Hub
- 18Text.com vs Five9 Interaction Analytics
- 19Text.com vs Medal Social Inbox
- 20Text.com vs Oktopost
- 21Text.com vs ContentStudio
Text.com alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Chatwoot | 8.0 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | Crisp | 8.0 | Free plan | $45/mo | Android, API, iOS, Mac, Web, Windows |
| 3 | Agorapulse | 7.7 | Free plan | $99/mo | Android, iOS |
| 4 | Soclo | 7.7 | Free plan | $7.99/mo | Android, iOS, Mac, Web |
| 5 | Comm100 Contact Center | 7.1 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 6 | LiveAgent | 7.0 | No | $15/mo | API |
| 7 | Desku AI Chatbot Builder | 6.9 | Free plan | $39/mo | Web, iOS, Android |
| 8 | Intercom | 6.9 | No | $19/mo | Android, iOS, Web |
| 10 | Sprout Social | 6.8 | No | $79/mo | Android, iOS |
| 11 | Hootsuite | 6.7 | No | $99/mo | Web |
| 12 | Respond.io | 6.7 | No | $79/mo | Android, API, iOS, Web |
| 13 | Zoho Desk | 6.7 | Free plan | ₹420/mo | API |
| 14 | Genesys Cloud CX | 6.4 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 15 | Nextiva | 6.2 | No | $15/mo | Android, Browser, iOS, Linux, Mac, Web, Windows |
| 16 | Brandwatch Listen | 6.1 | No | — | API, Web |
| 17 | eGain Conversation Hub | 6.1 | No | — | API, Web |
| 18 | Five9 Interaction Analytics | 6.1 | No | $119/mo | API, Web |
| 19 | Medal Social Inbox | 6.1 | No | $129/mo | Android, iOS, Web |
| 20 | Oktopost | 6.1 | No | — | Android, API, iOS, Web |
| 21 | ContentStudio | 6.0 | No | $29/mo | Web, iOS, Android |
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Questions about Text.com alternatives
What is the best alternative to Text.com?
Chatwoot, number 1 in social media customer service software with a score of 8.0 out of 10. The others here: Crisp, Agorapulse, Soclo and 16 more.
What is the best free alternative to Text.com?
Chatwoot is the best-ranked alternative with a free plan. 6 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Text.com?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.