Zoho TeamInbox

7.9easy start · #1 of 30
in Shared Inbox Software

Free to practise onyes
Free trialyes
Well documentedyes
Runs where you workyes

Runs on Android, iOS, Web. Paid plans from $0.99/mo.

Zoho TeamInbox is ranked #1 of 30 in shared inbox software on The Geeks Club. It runs on Android, iOS, Web. There is a free plan. A free trial is offered. Paid plans start at $0.99/mo.

Zoho TeamInbox plans and pricing

All plans

Starter Not published 3 shared incoming channels · 25 rules · 10 shared outgoing email channels · Internal discussions and draft sharing zoho.com · 19 Sept 2026

Professional Not published 5 shared incoming channels · Unlimited rules · 25 shared outgoing email channels · Analytics and personal incoming channel per user zoho.com · 19 Sept 2026

Free Free Up to 3 users · 30 conversations/month · 5GB storage · 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM zoho.com · 4 Oct 2026

Solo $0.99/mo 1 user · 500 conversations/month · Up to 5GB storage · 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM zoho.com · 4 Oct 2026

Team $4.99/mo Up to 3 users · 1,000 conversations/month · Up to 5GB storage · 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM zoho.com · 4 Oct 2026

Team Plus $7.99/mo Up to 5 users · 2,000 conversations/month · Up to 5GB storage · 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM zoho.com · 4 Oct 2026

Compared on shared inbox software

Free plan: Yes
Internal comments: Yes
Collision detection: Yes
Assignment automation: Yes
Mail platforms: standalone
Mobile apps: Yes

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The record

Product: Zoho TeamInbox gives teams a shared workspace to manage incoming and outgoing messages, assign threads, discuss internally, and share drafts.
Channels: Shared inboxes can connect email, WhatsApp, Telegram, Facebook Messenger, and Instagram messages.
Inbox tools: Users can delegate, comment on, follow, snooze, and archive threads, with conversations organized into views.
Collaboration: Teams can chat, share files, co-author emails, and hold internal discussions alongside message threads.
Automation: Automated workflows can send auto responses and assign or sort threads.
Analytics: The Professional plan includes analytics.
Integrations: Listed integrations include Zapier, Zoho CRM, n8n, Make, and Microsoft Power Automate.
Extensions: Available eWidgets include Zoho CRM, Zoho Desk, Zoho Meeting, Zoho Recruit, Zoho Vault, Asana, Trello, and Zoho WorkDrive.
Security: Zoho says email data is encrypted in transit and at rest, and supports multi-factor authentication and admin-controlled inbox access.
Audit: The organization admin can review activity logs that record actions performed by team members.
GDPR: Zoho states that it follows rules and strategies for processing personal data and collects only information needed for the product to function.
Trial: The 14-day free trial provides Professional plan features for up to five users and does not require payment information at signup.
WhatsApp limit: Each WhatsApp Business Account receives 1,000 free service conversations monthly, and additional conversation credits must be purchased beyond that allowance.
Support: Zoho lists [email protected] for questions.
Price from: $0.99/mo

Where it ranks on The Geeks Club

Best Shared Inbox Software in 2026#1 of 30

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Sources

zoho.com/teaminbox/pricing.html· checked 4 Oct 2026
zoho.com/teaminbox/help/getting-started.html· checked 4 Oct 2026
zoho.com/teaminbox/· checked 4 Oct 2026
zoho.com/teaminbox/help/integrations.html· checked 4 Oct 2026
zoho.com/teaminbox/help/extensions.html· checked 4 Oct 2026
zoho.com/teaminbox/features.html· checked 4 Oct 2026
zoho.com/teaminbox/help/gdpr-compliance.html· checked 4 Oct 2026
zoho.com/teaminbox/help/mobile-plans.html· checked 4 Oct 2026