Best IT Help Desk Software in 2026
Updated
48 IT help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
48ranked
1free plans on this page
$0.68/molowest paid tier
7 Oct 2026last checked
IT Help Desk Software, ranked on how quickly a newcomer can get going. 1 of the 23 on this page can be tried for free.
- 26 ALVAO IT Asset ManagementPaid from $0.68/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 27 BOSSDeskPaid from $29/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 28 Cireson Service Manager
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 29 Incident IQ Facilities
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 30 Serviceaide ITSM
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 31 SupportPal
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 32 ZnunyPaid from $374.92/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 33 Request Tracker
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 34 Zammad
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 35 Marval MSM
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 36 osTicket
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 37 ServiceNow ITSM
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: yes
- 38 Track-It!
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: yes
- 39 UniDesk
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 40 HelpMaster
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 41 HelpSpot
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 42 Rezolve.ai Employee Service Desk
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 43 Spiceworks Cloud Help Desk
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: yes
- 44 Alemba Service Manager
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 45 EasyVista Self Help
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 46 USU IT Service Management
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 47 ServiceTonic
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 48 NinjaOne
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
Compare all 23 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | SLA management | Knowledge base |
|---|---|---|---|---|---|---|---|---|
| 26 | ALVAO IT Asset Management | 6.2 | No | $0.68/mo | No | — | Yes | Yes |
| 27 | BOSSDesk | 6.0 | No | $29/mo | No | 29 /user/mo | Yes | Yes |
| 28 | Cireson Service Manager | 6.0 | No | — | No | — | — | Yes |
| 29 | Incident IQ Facilities | 6.0 | No | — | No | — | — | — |
| 30 | Serviceaide ITSM | 6.0 | No | — | No | — | — | — |
| 31 | SupportPal | 6.0 | No | — | No | — | Yes | Yes |
| 32 | Znuny | 6.0 | Free plan | $374.92/mo | Yes | — | Yes | Yes |
| 33 | Request Tracker | 5.9 | No | — | Yes | — | Yes | — |
| 34 | Zammad | 5.9 | No | — | Yes | — | Yes | Yes |
| 35 | Marval MSM | 5.8 | No | — | — | — | Yes | Yes |
| 36 | osTicket | 5.8 | No | — | Yes | — | Yes | — |
| 37 | ServiceNow ITSM | 5.8 | No | — | No | — | — | — |
| 38 | Track-It! | 5.8 | No | — | No | — | Yes | Yes |
| 39 | UniDesk | 5.8 | No | — | — | — | Yes | Yes |
| 40 | HelpMaster | 5.7 | No | — | No | — | Yes | Yes |
| 41 | HelpSpot | 5.7 | No | — | No | — | Yes | — |
| 42 | Rezolve.ai Employee Service Desk | 5.7 | No | — | No | — | — | Yes |
| 43 | Spiceworks Cloud Help Desk | 5.7 | No | — | Yes | — | — | — |
| 44 | Alemba Service Manager | 5.6 | No | — | — | — | — | Yes |
| 45 | EasyVista Self Help | 5.6 | No | — | No | — | — | Yes |
| 46 | USU IT Service Management | 5.6 | No | — | — | — | — | Yes |
| 47 | ServiceTonic | 5.5 | No | — | No | — | Yes | — |
| 48 | NinjaOne | 5.4 | No | — | No | — | — | — |
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