InvGate Service Desk vs USU IT Service Management
| InvGate Service Desk | USU IT Service Management | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $41.67/mo | |
| Platforms | api, Linux, self-hosted, Web, Windows | Web |
| Free plan | No | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Knowledge base | Yes | Yes |
| Asset management | Yes | Yes |
| Approval workflows | Yes | |
| Employee portal | Yes | Yes |
| Single sign-on | Yes | |
| Mobile apps | Yes | |
| Root-cause analysis | Yes | |
| Known-error database | Yes | |
| Workaround tracking | Yes | |
| Incident linking | Yes | |
| Permanent-fix tracking | Yes | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Deployment | both |
Listed together in Best IT SLA Management SoftwareBest IT Help Desk SoftwareBest IT Change Management SoftwareBest IT Problem Management SoftwareBest Enterprise Service Management SoftwareBest IT Service Catalog Software