Alida

6.2easy start · #24 of 58
in Market Research Software

Free to practise onnot on record
Free trialnot on record
Well documentedyes
Runs where you workyes

Runs on Android, api, iOS, Web.

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Alida is ranked #24 of 58 in market research software on The Geeks Club. It runs on Android, API, iOS, Web.

Alida plans and pricing

All plans

Alida platform subscription Not published Unlimited surveys, usability tests, and research activities; fixed subscription-based pricing; no per-participant fees stated alida.com · 4 Oct 2026

Compared on market research software

Sentiment analysis: Yes

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The record

What it does: Alida is a customer experience and customer insights platform for collecting customer feedback and employee voice data through research communities.
AI research assistance: Alida AI helps users query, visualize, summarize, and share customer insights and identify trends and opportunities.
Audience management: The platform supports recruitment, profiling, segmentation, targeting, and engagement of research community members.
Research methods: Alida offers mixed-method research tools for quantitative and qualitative feedback, with customizable layouts and flexible deployment channels.
Analytics: Alida lists an AI reporting assistant, trend and behavior analysis, automated text and video analysis, and a centralized data repository.
Integrations: Alida’s integration directory lists tools including Salesforce, Adobe Experience Cloud, Tableau, Zendesk, Okta, Qualtrics, Slack, and Google Forms.
Custom connectors: Alida says custom connectors can integrate user insights with operational data, and invites customers to contact it for custom setup requirements.
Security and compliance: Alida describes encryption, regular audits, and compliance with SOC 2, GDPR, CCPA, and HIPAA standards.
Privacy controls: Alida lists double opt-in, customer control over collected and visible data, and customer-hosted privacy policies as platform privacy features.
Hosting: Alida says its products run on AWS and that customer accounts, communities, and associated data are logically segregated in its multi-tenant platform.
Support: Alida’s Help Center provides product documentation, release notes, use-case articles, and online training; technical support is available weekdays from 8:00 AM to 6:00 PM local time.
Notable pricing limit: Alida describes fixed subscription-based pricing with unlimited research activities and says there are no per-participant fees.
Intended users: Alida describes use by UX and product teams, researchers, and research operations teams to inform product development, customer understanding, and research program governance.
Headquarters: Toronto, Ontario, Canada

Where it ranks on The Geeks Club

Best Market Research Software in 2026#24 of 58
Best Customer Experience Management Software in 2026#7 of 34
Best AI Market Research Software in 2026#9 of 32
Best Voice of Customer Software in 2026#6 of 28
Best Customer Experience Analytics Software in 2026#9 of 27

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Sources

alida.com· checked 4 Oct 2026
alida.com/platform· checked 4 Oct 2026
alida.com/integrations· checked 4 Oct 2026
alida.com/technology· checked 4 Oct 2026
alida.com/security· checked 4 Oct 2026
alida.com/aws· checked 4 Oct 2026
alida.com/support· checked 4 Oct 2026
alida.com/user-experience-research· checked 4 Oct 2026