ASAPP CXP

6.7easy start · #61 of 126
in Call Center Software

Free to practise onnot on record
Free trialnot on record
Well documentedyes
Runs where you workyes

Runs on Android, api, iOS, Web.

ASAPP CXP is ranked #61 of 126 in call center software on The Geeks Club, made by ASAPP CXP (New York City). It runs on Android, API, iOS, Web. There is no free plan.

ASAPP CXP plans and pricing

All plans

ASAPP CXP Not published Enterprise customer service platform · Book a demo asapp.com · 7 Oct 2026

Compared on call center software

Supported channels: voice, chat, Web, digital messaging, mobile apps
Workflow actions: Yes
Human handoff: Yes
Voice support: Yes
Multilingual support: Yes
API access: Yes

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The record

Free plan: No
What it does: ASAPP CXP unites customer interactions, enterprise systems, and data to resolve customer issues across voice and digital channels.
AI agent: GenerativeAgent autonomously handles customer interactions over voice or chat and can involve a human when needed.
Human collaboration: The Human-in-the-Loop Agent workflow lets human agents guide AI interactions without transferring the customer.
Build and test: CXP includes drag-and-drop orchestration, API connectors, and simulation for building and testing agents before launch.
Interaction intelligence: CXP structures interaction history into a governed customer record with intents, steps, systems touched, outcomes, approvals, and timestamps.
Integrations: The platform connects to voice and web chat channels and enterprise systems including CCaaS, CRM, ERP, ticketing, and data platforms, using APIs, a Web SDK, MCP/A2A, and prebuilt connectors.
Security: ASAPP lists SOC 2 Type II and PCI DSS audits and describes multi-factor authentication, SSO, intrusion monitoring, vulnerability management, and third-party penetration tests.
Data handling: ASAPP says it applies zero data retention and redacts PII before storage, and that customer data is not used to train models for other companies.
Trust certifications: ASAPP’s Trust Center lists SOC 2 Type 2, PCI DSS v4.0.1, HITRUST, CCPA, HIPAA, and GDPR.
Support and buying: ASAPP invites prospective customers to book a demo with its customer experience AI experts and offers a proof of value before commitment.
Intended users: ASAPP describes CXP as purpose-built for enterprise customer service teams.
Company founding: ASAPP says its founder established the company in June 2015 to build AI specifically for customer service.
Founded: 2015

Where it ranks on The Geeks Club

Best Call Center Software in 2026#61 of 126
Best AI Customer Service Agents in 2026#22 of 57

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Sources

asapp.com/company· checked 23 Sept 2026
asapp.com/cxp· checked 7 Oct 2026
asapp.com/blog/watch-the-asapp-cxp-launch-video· checked 7 Oct 2026
asapp.com/ebooks/generative-ai-agent-use-cases-fo· checked 7 Oct 2026
asapp.com/customer-experience-platform/interactio· checked 7 Oct 2026
asapp.com/customer-experience-platform/integratio· checked 7 Oct 2026
asapp.com/customer-experience-platform/safety-sec· checked 7 Oct 2026
trust.asapp.com· checked 7 Oct 2026
asapp.com/get-started· checked 7 Oct 2026
asapp.com/press/asapp-launches-customer-experienc· checked 7 Oct 2026
asapp.com· checked 28 Sept 2026
cx.asapp.com/hubfs/Market%20Insight%20Report%20Repri· checked 7 Oct 2026