CRM Hotelier

6.0easy start · #16 of 27
in Hospitality CRM Software

Free to practise onnot on record
Free trialnot on record
Well documentedyes
Runs where you worknot on record

Runs on Web.

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CRM Hotelier is ranked #16 of 27 in hospitality CRM software on The Geeks Club. It runs on Web. There is no free plan.

CRM Hotelier plans and pricing

All plans

CRM Hotelier Not published Price per hotel · includes segmentation, WhatsApp, email, and guest profile · exact price provided after demo crmhotelier.com · 7 Oct 2026

Compared on hospitality CRM software

Free plan: No
Reservation sync: Yes
Guest messaging: Yes
Loyalty programs: No
Marketing automation: Yes
Guest segmentation: Yes

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The record

Purpose: CRM Hotelier organizes hotel guests by how much and how often they visit, then suggests whom to contact to encourage a return visit.
Automatic data entry: Guest records populate from hotel reservations and consumption data without manual entry or spreadsheets.
Segmentation: The product groups guests automatically, including frequent guests and guests at risk of not returning.
Guest profiles: A guest profile shows visit and spend information, segment, history, notes, and tags.
Messaging: Users can send WhatsApp messages or email from a guest profile or a segment in one click.
Suggested actions: The CRM recommends a next step for each guest group, such as offering frequent guests an extra night or trying to win back lapsed guests.
Guest journey: The site describes guest communications before, during, and after a stay, including confirmations, directions, review requests, and direct return offers.
Integrations: The maker says the CRM lives inside the hotel system and requires zero integration; it does not name a specific PMS integration on the pages reviewed.
Pricing inclusions: The maker lists segmentation, WhatsApp, email, and guest profiles as included, with no integration costs or module licenses.
Support: The pricing page lists support in Spanish, and the help center offers FAQs and step-by-step guides.
Target customers: The maker describes the CRM as built for independent hotels and lists boutique hotels, hostels, beach hotels, cabins and homes, and small chains.
Company: CRM Hotelier says it is part of R2 OS and Rotamundos, Inc.

Where it ranks on The Geeks Club

Best Hospitality CRM Software in 2026#16 of 27

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Sources

crmhotelier.com/en/· checked 7 Oct 2026
crmhotelier.com/centro-de-ayuda· checked 7 Oct 2026
crmhotelier.com/precios· checked 7 Oct 2026
crmhotelier.com/nosotros· checked 7 Oct 2026