Best Hospitality CRM Software in 2026
Updated
Hospitality CRM tools give guest-facing teams a way to keep relationship activity and communications organized. The opening entries include GraceSoft Hospitality CRM, dailypoint 360° and Scidoo CRM, with HMS Flow Guest CRM & Loyalty also near the top. Compare guest messaging and segmentation, then consider whether reservation sync and loyalty programs match the guest workflows you need to manage. Marketing automation is another measure of outreach capabilities. Mobile app availability, a free plan and the paid-from price round out the comparison, helping you weigh access and cost alongside the features. The ranking offers a starting point for assessing which combination of guest and booking functions fits your operation.
Hospitality CRM Software, ranked on how quickly a newcomer can get going.8 of 8 products with recorded free access can be tried for free.
- 1 GraceSoft Hospitality CRMPaid from $89/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 2 PageCRMPaid from $0.35/mo
- Free to practise on: yes
- Well documented: yes
- Runs where you work: yes
- 3 Scidoo CRM
- Well documented: yes
- Runs where you work: yes
- 4 BookOne CRM
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 5 HMS Flow Guest CRM & LoyaltyPaid from €27.08/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 6 HoteSoft Guest CRMPaid from $24.92/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 7 HAIPPaid from ₹99/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 8 NISKA CRMPaid from ₹999/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 9 D-EDGE CRM
- Well documented: yes
- Runs where you work: yes
- 10 Hostly CRMPaid from $2.42/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: no
- 11 Cendyn CRM
- Well documented: yes
- Runs where you work: no
- 12 dailypoint 360°
- Well documented: yes
- Runs where you work: no
- 13 For-Sight
- Well documented: yes
- Runs where you work: no
- 14 GuestMaker
- Well documented: yes
- Runs where you work: no
- 15 ST Comp Holdings Hotel CRM
- Well documented: yes
- Runs where you work: no
- 16 Hapi Data Lakehouse
- Well documented: yes
- Runs where you work: no
- 17 Loyalist
- Well documented: yes
- Runs where you work: no
- 18 Newhotel CRM
- Well documented: yes
- Runs where you work: no
- 19 Weforguest
- Well documented: yes
- Runs where you work: no
- 20 BookboostPaid from $1.60/mo
- Free to practise on: no
- Well documented: yes
- Runs where you work: no
- 21 Cloudbeds Guest Marketing
- Well documented: yes
- Runs where you work: no
- 22 GUIREZ Guest
- Well documented: yes
- Runs where you work: no
- 23 Revinate Core
- Well documented: yes
- Runs where you work: no
- 24 AirshipPaid from £30/mo
- Free to practise on: no
- Well documented: yes
- Runs where you work: no
- 25 CRM Hotelier
- Well documented: yes
- Runs where you work: no
Compare all 25 in a table
| # | Platform | Score | Free plan | Paid from | Reservation sync | Guest messaging |
|---|---|---|---|---|---|---|
| 1 | GraceSoft Hospitality CRM | 7.9 | No | Yes | Yes | |
| 2 | PageCRM | 7.1 | Yes | Yes | ||
| 3 | Scidoo CRM | 7.0 | Yes | Yes | ||
| 4 | BookOne CRM | 6.9 | No | Yes | Yes | |
| 5 | HMS Flow Guest CRM & Loyalty | 6.9 | No | Yes | Yes | |
| 6 | HoteSoft Guest CRM | 6.9 | No | 29 /mo | Yes | Yes |
| 7 | HAIP | 6.8 | No | Yes | Yes | |
| 8 | NISKA CRM | 6.7 | No | Yes | Yes | |
| 9 | D-EDGE CRM | 6.6 | Yes | Yes | ||
| 10 | Hostly CRM | 6.6 | No | Yes | Yes | |
| 11 | Cendyn CRM | 6.4 | Yes | |||
| 12 | dailypoint 360° | 6.4 | Yes | Yes | ||
| 13 | For-Sight | 6.4 | Yes | Yes | ||
| 14 | GuestMaker | 6.4 | Yes | Yes | ||
| 15 | ST Comp Holdings Hotel CRM | 6.4 | Yes | Yes | ||
| 16 | Hapi Data Lakehouse | 6.3 | Yes | No | ||
| 17 | Loyalist | 6.3 | Yes | Yes | ||
| 18 | Newhotel CRM | 6.3 | Yes | Yes | ||
| 19 | Weforguest | 6.3 | Yes | Yes | ||
| 20 | Bookboost | 6.2 | No | 2.6 /mo | Yes | Yes |
| 21 | Cloudbeds Guest Marketing | 6.2 | Yes | Yes | ||
| 22 | GUIREZ Guest | 6.2 | Yes | Yes | ||
| 23 | Revinate Core | 6.2 | No | Yes | ||
| 24 | Airship | 6.1 | No | |||
| 25 | CRM Hotelier | 6.0 | No | Yes | Yes |
Is your platform on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.