Best Helpshift Alternatives in 2026
Updated
20 platforms from help desk software ranked against Helpshift on the same published basis.
- 1Helpshift vs Vtiger Help Desk
- 2Helpshift vs Chatwoot
- 3Helpshift vs Help Scout
- 4Helpshift vs Desk365
- 5Helpshift vs Freshdesk
- 6Helpshift vs Intercom
- 7Helpshift vs LiveAgent
- 8Helpshift vs Zoho Desk
- 9Helpshift vs Odoo Helpdesk
- 10Helpshift vs Jitbit Helpdesk
- 11Helpshift vs Vivantio
- 12Helpshift vs Comm100 Contact Center
- 13Helpshift vs FreeScout
- 14Helpshift vs ManageEngine SupportCenter Plus
- 15Helpshift vs ProProfs Help Desk
- 16Helpshift vs Re:amaze
- 17Helpshift vs Whelp
- 18Helpshift vs Zammad
- 19Helpshift vs Kustomer
- 20Helpshift vs Sugester
Helpshift alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Vtiger Help Desk | 9.2 | Free plan | $12/mo | Android, API, iOS |
| 2 | Chatwoot | 9.2 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 3 | Help Scout | 9.0 | Free plan | $25/mo | API |
| 4 | Desk365 | 8.9 | Free plan | $12/mo | Android, API, iOS, Web |
| 5 | Freshdesk | 8.6 | Free plan | $19/mo | API |
| 6 | Intercom | 8.4 | No | $19/mo | Android, iOS, Web |
| 7 | LiveAgent | 8.4 | No | $15/mo | API |
| 8 | Zoho Desk | 8.3 | Free plan | ₹420/mo | API |
| 9 | Odoo Helpdesk | 8.2 | Free plan | — | API |
| 10 | Jitbit Helpdesk | 8.0 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 11 | Vivantio | 7.9 | No | $49/mo | API, self-hosted, Web |
| 12 | Comm100 Contact Center | 7.9 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 13 | FreeScout | 7.8 | Free plan | Free | API |
| 14 | ManageEngine SupportCenter Plus | 7.8 | Free plan | $100/mo | API |
| 15 | ProProfs Help Desk | 7.8 | Free plan | $29.99/mo | API |
| 16 | Re:amaze | 7.6 | No | $29/mo | Android, API, iOS, Web |
| 17 | Whelp | 7.6 | Free plan | $29/mo | Android, iOS, self-hosted, Web |
| 18 | Zammad | 7.5 | No | — | API |
| 19 | Kustomer | 7.5 | No | — | Android, API, iOS, Web |
| 20 | Sugester | 7.5 | Free plan | $12/mo | Android, API, iOS, self-hosted, Web |
Make your platform an alternative to Helpshift
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Helpshift alternatives
What is the best alternative to Helpshift?
Vtiger Help Desk, number 1 in help desk software with a score of 9.2 out of 10. The others here: Chatwoot, Help Scout, Desk365 and 16 more.
What is the best free alternative to Helpshift?
Vtiger Help Desk is the best-ranked alternative with a free plan. 12 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Helpshift?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.