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Best Joulica Contact Center Analytics Alternatives in 2026

Updated

20 platforms from contact center analytics software ranked against Joulica Contact Center Analytics on the same published basis.

  1. 1
    Convin Free plan AndroidiOSWeb Free7.6
    Joulica Contact Center Analytics vs Convin
  2. 2
    Amazon Connect Free trial AndroidapiiOSWeb 7.0
    Joulica Contact Center Analytics vs Amazon Connect
  3. 3
    MaestroQA Free plan extensionWeb $185/mo6.8
    Joulica Contact Center Analytics vs MaestroQA
  4. 4
    Oryx QA Free trial Web 6.8
    Joulica Contact Center Analytics vs Oryx QA
  5. 5
    Scorebuddy Conversation Analytics Free trial apiWeb 6.5
    Joulica Contact Center Analytics vs Scorebuddy Conversation Analytics
  6. 6
    SESTEK Text-to-Speech apiLinuxself-hostedWin 6.5
    Joulica Contact Center Analytics vs SESTEK Text-to-Speech
  7. 7
    Enthu.AI Free trial Web $59/mo6.4
    Joulica Contact Center Analytics vs Enthu.AI
  8. 8
    QEval Web 6.4
    Joulica Contact Center Analytics vs QEval
  9. 9
    Hear apiWeb 6.3
    Joulica Contact Center Analytics vs Hear
  10. 10
    Level AI Contact Center Analytics apiWeb 6.3
    Joulica Contact Center Analytics vs Level AI Contact Center Analytics
  11. 11
    Xdroid Customer Interaction Intelligence Platform apiself-hostedWeb 6.3
    Joulica Contact Center Analytics vs Xdroid Customer Interaction Intelligence Platform
  12. 12
    ASAPP Interaction Intelligence 6.2
    Joulica Contact Center Analytics vs ASAPP Interaction Intelligence
  13. 13
    CallMiner Eureka apiWeb 6.2
    Joulica Contact Center Analytics vs CallMiner Eureka
  14. 14
    Five9 Interaction Analytics apiWeb $119/mo6.2
    Joulica Contact Center Analytics vs Five9 Interaction Analytics
  15. 15
    MaxContact Auto QA apiWeb 6.2
    Joulica Contact Center Analytics vs MaxContact Auto QA
  16. 16
    Uniphore U-Assist Web 6.2
    Joulica Contact Center Analytics vs Uniphore U-Assist
  17. 17
    Verint Interaction Analytics 6.2
    Joulica Contact Center Analytics vs Verint Interaction Analytics
  18. 18
    Analyza apiWeb 6.1
    Joulica Contact Center Analytics vs Analyza
  19. 19
    Genesys Cloud Agentic Virtual Agent apiWeb $6.25/mo6.1
    Joulica Contact Center Analytics vs Genesys Cloud Agentic Virtual Agent
  20. 20
    Talkdesk CX Cloud Web $85/mo6.0
    Joulica Contact Center Analytics vs Talkdesk CX Cloud

Joulica Contact Center Analytics alternatives compared

#PlatformScoreFree planFromRuns on
1Convin7.6Free planFreeAndroid, iOS, Web
2Amazon Connect7.0NoAndroid, API, iOS, Web
3MaestroQA6.8Free plan$185/moBrowser, Web
4Oryx QA6.8Web
5Scorebuddy Conversation Analytics6.5API, Web
6SESTEK Text-to-Speech6.5API, Linux, self-hosted, Windows
7Enthu.AI6.4No$59/moWeb
8QEval6.4Web
9Hear6.3API, Web
10Level AI Contact Center Analytics6.3API, Web
11Xdroid Customer Interaction Intelligence Platform6.3API, self-hosted, Web
12ASAPP Interaction Intelligence6.2
13CallMiner Eureka6.2API, Web
14Five9 Interaction Analytics6.2No$119/moAPI, Web
15MaxContact Auto QA6.2API, Web
16Uniphore U-Assist6.2Web
17Verint Interaction Analytics6.2
18Analyza6.1API, Web
19Genesys Cloud Agentic Virtual Agent6.1No$6.25/moAPI, Web
20Talkdesk CX Cloud6.0No$85/moWeb
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Questions about Joulica Contact Center Analytics alternatives

What is the best alternative to Joulica Contact Center Analytics?

Convin, number 1 in contact center analytics software with a score of 7.6 out of 10. The others here: Amazon Connect, MaestroQA, Oryx QA and 16 more.

What is the best free alternative to Joulica Contact Center Analytics?

Convin is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.