Median
Median is ranked #3 of 27 in video customer support software on The Geeks Club. It runs on API, Self-hosted, Web. There is a free plan. A free trial is offered. Paid plans start at $25/mo.
Median plans and pricing
All plansStarter Plan Free Free for Life 1-Click Screen Share · Privacy Controls · Phone Mode · Google SSO · no Show Cursor, Highlight, Draw, Full Control, Chat Integrations, Video & Audio Streaming, or Call Center Integrations hellomedian.com · 2 Oct 2026
Business Plan (yearly) $25/mo Per User Billed Annually 1-Click Screen Share · Privacy Controls · Phone Mode · Google SSO · Show Cursor · Highlight · Draw · Full Control · no Chat Integrations, Video & Audio Streaming, or Call Center Integrations hellomedian.com · 2 Oct 2026
Business Plan (monthly) $33/mo Per User Billed Monthly 1-Click Screen Share · Privacy Controls · Phone Mode · Google SSO · Show Cursor · Highlight · Draw · Full Control · no Chat Integrations, Video & Audio Streaming, or Call Center Integrations hellomedian.com · 2 Oct 2026
Expert Plan (yearly) $45/mo Per User Billed Annually 1-Click Screen Share · Privacy Controls · Phone Mode · Google SSO · Show Cursor · Highlight · Draw · Full Control · Chat Integrations · Video & Audio Streaming · Call Center Integrations hellomedian.com · 2 Oct 2026
Expert Plan (monthly) $59/mo Per User Billed Monthly 1-Click Screen Share · Privacy Controls · Phone Mode · Google SSO · Show Cursor · Highlight · Draw · Full Control · Chat Integrations · Video & Audio Streaming · Call Center Integrations hellomedian.com · 2 Oct 2026
Enterprise Not published Contact Us SAML 2.0 Single Sign On · Uptime SLAs · On-Premise Deployment · Dedicated Account Management · Custom Contracts · API access · and more hellomedian.com · 2 Oct 2026
Compared on video customer support software
- Free plan
- Yes
- Paid from
- $25/user/mo
- Screen sharing
- Yes
- Co-browsing
- Yes
- Visual annotation
- Yes
- Video recording
- No
- Customer platforms
- web_mobile
