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Best OpenText Contact Center Analytics Alternatives in 2026

Updated

20 platforms from call center speech analytics software ranked against OpenText Contact Center Analytics on the same published basis.

  1. 1
    Convin Free plan AndroidiOSWeb Free7.6
    OpenText Contact Center Analytics vs Convin
  2. 2
    Oryx QA Free trial Web 6.7
    OpenText Contact Center Analytics vs Oryx QA
  3. 3
    Scorebuddy Conversation Analytics Free trial apiWeb 6.6
    OpenText Contact Center Analytics vs Scorebuddy Conversation Analytics
  4. 4
    SESTEK Text-to-Speech apiLinuxself-hostedWin 6.6
    OpenText Contact Center Analytics vs SESTEK Text-to-Speech
  5. 5
    CallSea Free trial apiWeb 6.5
    OpenText Contact Center Analytics vs CallSea
  6. 6
    Feelingstream apiMacself-hostedWebWin 6.5
    OpenText Contact Center Analytics vs Feelingstream
  7. 7
    MiaRec Free trial apiself-hostedWeb $25/mo6.5
    OpenText Contact Center Analytics vs MiaRec
  8. 8
    Level AI Contact Center Analytics apiWeb 6.4
    OpenText Contact Center Analytics vs Level AI Contact Center Analytics
  9. 9
    QEval apiWeb 6.4
    OpenText Contact Center Analytics vs QEval
  10. 10
    Xdroid Customer Interaction Intelligence Platform apiself-hostedWeb 6.4
    OpenText Contact Center Analytics vs Xdroid Customer Interaction Intelligence Platform
  11. 11
    AmplifAI Quality Assurance apiself-hostedWeb 6.3
    OpenText Contact Center Analytics vs AmplifAI Quality Assurance
  12. 12
    MaxContact Auto QA apiWeb 6.3
    OpenText Contact Center Analytics vs MaxContact Auto QA
  13. 13
    CallMiner Eureka apiWeb 6.2
    OpenText Contact Center Analytics vs CallMiner Eureka
  14. 14
    Uniphore U-Assist Web 6.2
    OpenText Contact Center Analytics vs Uniphore U-Assist
  15. 15
    Verint Speech Analytics self-hostedWeb 6.2
    OpenText Contact Center Analytics vs Verint Speech Analytics
  16. 16
    Vonage Conversation Analyzer Web 6.2
    OpenText Contact Center Analytics vs Vonage Conversation Analyzer
  17. 17
    CallCabinet self-hostedWeb 6.1
    OpenText Contact Center Analytics vs CallCabinet
  18. 18
    JustCall Speech Analytics AndroidiOSWeb $29/mo6.1
    OpenText Contact Center Analytics vs JustCall Speech Analytics
  19. 19
    Puzzel AI Web 6.1
    OpenText Contact Center Analytics vs Puzzel AI
  20. 20
    Voiso Web $24/mo6.1
    OpenText Contact Center Analytics vs Voiso

OpenText Contact Center Analytics alternatives compared

#PlatformScoreFree planFromRuns on
1Convin7.6Free planFreeAndroid, iOS, Web
2Oryx QA6.7No—Web
3Scorebuddy Conversation Analytics6.6No—API, Web
4SESTEK Text-to-Speech6.6No—API, Linux, self-hosted, Windows
5CallSea6.5No—API, Web
6Feelingstream6.5No—API, Mac, self-hosted, Web, Windows
7MiaRec6.5No$25/moAPI, self-hosted, Web
8Level AI Contact Center Analytics6.4No—API, Web
9QEval6.4No—API, Web
10Xdroid Customer Interaction Intelligence Platform6.4No—API, self-hosted, Web
11AmplifAI Quality Assurance6.3No—API, self-hosted, Web
12MaxContact Auto QA6.3No—API, Web
13CallMiner Eureka6.2No—API, Web
14Uniphore U-Assist6.2No—Web
15Verint Speech Analytics6.2No—self-hosted, Web
16Vonage Conversation Analyzer6.2No—Web
17CallCabinet6.1No—self-hosted, Web
18JustCall Speech Analytics6.1No$29/moAndroid, iOS, Web
19Puzzel AI6.1No—Web
20Voiso6.1No$24/moWeb
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Questions about OpenText Contact Center Analytics alternatives

What is the best alternative to OpenText Contact Center Analytics?

Convin, number 1 in call center speech analytics software with a score of 7.6 out of 10. The others here: Oryx QA, Scorebuddy Conversation Analytics, SESTEK Text-to-Speech and 16 more.

What is the best free alternative to OpenText Contact Center Analytics?

Convin is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.