Salesforce Sales Cloud is a CRM for organizing sales activity through a browser extension and mobile app. It can automatically synchronize emails, events and contacts, while Pipeline Management offers a consolidated view with charts, AI assistance and deal insights. Listed capabilities also include AI agents across deal stages, lead research and qualification, automated follow-up, contact enrichment, sales planning and approval workflows. Starter Suite includes dynamic email marketing and analytics. Teams can share account plans, knowledge, files and data, and collaborate on opportunities. The Free Suite is 0.00 USD per free per user per month. Starter Suite is 25.00 USD per month per user and can be billed monthly or annually; Pro Suite is 100.00 USD per month per user, billed annually. Higher listed suites are also billed annually. Some advanced capabilities are available for purchase rather than included in the free tier. Salesforce lists full offline mobile functionality, and Advanced includes enhanced security, expanded data capacity and Security Center.
Who it is for
It suits sales teams that need CRM access on mobile and in a browser, with tools for pipeline visibility, collaboration and follow-up. Starter Suite includes marketing email tools, while higher suites list additional capabilities and storage.
What is good
- Automatically syncs emails, events and contacts
- Pipeline view includes charts and deal insights
- Starter Suite includes dynamic email marketing and analytics
- Mobile support includes full offline functionality
- Teams can share plans, files, knowledge and data
What to know first
- Free tier excludes some advanced capabilities
- Starter Suite costs 25.00 USD per month per user
- Higher listed suites are billed annually
Verdict
Sales Cloud brings sales records, pipeline tools, collaboration and AI capabilities together, with mobile and browser-extension access. The Free Suite offers a starting tier, but some advanced capabilities require purchase and paid plans have different billing terms.
Salesforce Sales Cloud plans and pricing
All plansCompared on CRM software
- Free plan
- No
- Paid from
- $125/user/mo
- Autonomous prospecting
- Yes
- Lead research
- Yes
- AI lead qualification
- Yes
- Automated follow-up
- Yes
- Contact enrichment
- Yes
