Best SlaMetric Alternatives in 2026
Updated
20 platforms from IT SLA management software ranked against SlaMetric on the same published basis.
- 1SlaMetric vs Desk365
- 2SlaMetric vs KIX
- 3SlaMetric vs GLPI
- 5SlaMetric vs Jitbit Helpdesk
- 6SlaMetric vs Matrix42 FastViewer
- 7SlaMetric vs iTop
- 8SlaMetric vs QueueDesk
- 9SlaMetric vs Vivantio
- 10SlaMetric vs Chronodesk
- 11SlaMetric vs Effigate
- 12SlaMetric vs Freshservice
- 13SlaMetric vs Nova-Suite
- 14SlaMetric vs Alloy Navigator
- 15SlaMetric vs Easy8 HelpDesk
- 16SlaMetric vs InvGate Service Desk
- 17SlaMetric vs SmartSuite Enterprise Service Desk
- 18SlaMetric vs SolarWinds Service Desk
- 19SlaMetric vs TOPdesk
- 20SlaMetric vs FreeITSM
- 21SlaMetric vs Lansweeper
SlaMetric alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Desk365 | 7.9 | Free plan | $12/mo | Android, API, iOS, Web |
| 2 | KIX | 7.8 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 3 | GLPI | 7.4 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 5 | Jitbit Helpdesk | 7.2 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 6 | Matrix42 FastViewer | 7.2 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 7 | iTop | 7.1 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 8 | QueueDesk | 7.0 | Free plan | $79/mo | Web |
| 9 | Vivantio | 7.0 | No | $49/mo | API, self-hosted, Web |
| 10 | Chronodesk | 6.9 | No | $15/mo | Android, iOS, Web |
| 11 | Effigate | 6.9 | No | $79/mo | API, Linux, Mac, Web, Windows |
| 12 | Freshservice | 6.9 | No | $19/mo | Android, API, iOS, Web |
| 13 | Nova-Suite | 6.9 | Free plan | Free | API, self-hosted, Web |
| 14 | Alloy Navigator | 6.8 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 15 | Easy8 HelpDesk | 6.8 | No | — | self-hosted, Web |
| 16 | InvGate Service Desk | 6.8 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 17 | SmartSuite Enterprise Service Desk | 6.8 | No | $15/mo | Android, API, iOS, Web |
| 18 | SolarWinds Service Desk | 6.8 | No | $39/mo | Android, API, iOS, Web |
| 19 | TOPdesk | 6.8 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 20 | FreeITSM | 6.7 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 21 | Lansweeper | 6.7 | No | $199/mo | — |
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Questions about SlaMetric alternatives
What is the best alternative to SlaMetric?
Desk365, number 1 in IT SLA management software with a score of 7.9 out of 10. The others here: KIX, GLPI, Jitbit Helpdesk and 16 more.
What is the best free alternative to SlaMetric?
Desk365 is the best-ranked alternative with a free plan. 6 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.