Best Zammad Alternatives in 2026
Updated
20 platforms from IT knowledge base software ranked against Zammad on the same published basis.
- 1Zammad vs GLPI
- 2Zammad vs CompassDocs
- 3Zammad vs iTop
- 4Zammad vs Jitbit Helpdesk
- 5Zammad vs Tango
- 6Zammad vs Matrix42 FastViewer
- 7Zammad vs Scribe
- 8Zammad vs Hudu
- 9Zammad vs Docusnap
- 10Zammad vs Freshservice
- 11Zammad vs HESK
- 12Zammad vs ITFlow
- 13Zammad vs Liongard
- 14Zammad vs SuperOps
- 15Zammad vs Alloy Navigator
- 16Zammad vs Giva ChangeManager
- 17Zammad vs SolarWinds Service Desk
- 18Zammad vs Zoho Desk
- 19Zammad vs FreeITSM
- 20Zammad vs InvGate Service Desk
Zammad alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | GLPI | 7.4 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 2 | CompassDocs | 7.2 | Free plan | $8/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 3 | iTop | 7.2 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 4 | Jitbit Helpdesk | 7.2 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 5 | Tango | 7.2 | Free plan | $1.25/mo | Browser, Mac, Web, Windows |
| 6 | Matrix42 FastViewer | 7.1 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 7 | Scribe | 7.1 | Free plan | $1,713/mo | API, Browser, Mac, Web, Windows |
| 8 | Hudu | 7.0 | No | $27/mo | Android, API, Browser, iOS, self-hosted, Web |
| 9 | Docusnap | 6.9 | No | €38.75/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 10 | Freshservice | 6.9 | No | $19/mo | Android, API, iOS, Web |
| 11 | HESK | 6.9 | Free plan | — | Web |
| 12 | ITFlow | 6.9 | Free plan | Free | API, Linux, self-hosted, Web |
| 13 | Liongard | 6.9 | No | — | API, Linux, Mac, Web, Windows |
| 14 | SuperOps | 6.9 | No | $1.50/mo | Android, iOS, Linux, Mac, Web, Windows |
| 15 | Alloy Navigator | 6.8 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 16 | Giva ChangeManager | 6.8 | No | $6.33/mo | Android, API, iOS, Web |
| 17 | SolarWinds Service Desk | 6.8 | No | $39/mo | Android, API, iOS, Web |
| 18 | Zoho Desk | 6.8 | Free plan | ₹420/mo | API |
| 19 | FreeITSM | 6.7 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 20 | InvGate Service Desk | 6.7 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
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Questions about Zammad alternatives
What is the best alternative to Zammad?
GLPI, number 1 in IT knowledge base software with a score of 7.4 out of 10. The others here: CompassDocs, iTop, Jitbit Helpdesk and 16 more.
What is the best free alternative to Zammad?
CompassDocs is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.