Zendesk Messaging is ranked #51 of 101 in help desk software on The Geeks Club, made by Zendesk Messaging (San Francisco, California, United States). It runs on API. There is no free plan. Paid plans start at $55/mo.
Zendesk Messaging plans and pricing
All plansSuite Team $55/mo paid yearly AI agents · Knowledge base · Action Builder · Omnichannel routing · Messaging and live chat · Telephony zendesk.com · 20 Sept 2026
Suite Professional $115/mo paid yearly Admin Copilot · App Builder · Writing Tools · Quick Reports · Skills-based routing · IVR phone tree zendesk.com · 20 Sept 2026
Suite Enterprise + Copilot Not published Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment · Custom agent roles zendesk.com · 20 Sept 2026
Suite Enterprise + Copilot Not published Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment · Custom agent roles zendesk.com · 20 Sept 2026
Compared on help desk software
- Free plan
- No
- Paid from
- $55/user/mo
- SLA management
- Yes
- Help center
- Yes
- Ticket automation
- Yes
- Customer portal
- Yes
- API access
- Yes



