Best Customer Experience Management Software in 2026
Updated
34 customer experience management software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
34ranked
0free plans on this page
7 Oct 2026last checked
Customer Experience Management Software, ranked on how quickly a newcomer can get going. 0 of the 9 on this page can be tried for free.
- 26 Adobe CX Enterprise
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 27 WestCX Orchestrate
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 28 Sprinklr Unified-CXM Platform
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 29 ActionXM
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 30 Medallia
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 31 Forsta Visualizations
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 32 Orchetta
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 33 InMoment
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: yes
- 34 Pisano
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
Compare all 9 in a table
| # | Platform | Score | Free plan | Free plan | Paid from | Journey mapping | Feedback channels |
|---|---|---|---|---|---|---|---|
| 26 | Adobe CX Enterprise | 5.7 | No | — | — | Yes | — |
| 27 | WestCX Orchestrate | 5.7 | No | — | — | Yes | omnichannel |
| 28 | Sprinklr Unified-CXM Platform | 5.6 | No | No | — | Yes | omnichannel |
| 29 | ActionXM | 5.5 | No | No | — | — | multichannel |
| 30 | Medallia | 5.4 | No | — | — | — | — |
| 31 | Forsta Visualizations | 5.3 | No | — | — | — | — |
| 32 | Orchetta | 5.3 | No | No | 45 /mo | — | — |
| 33 | InMoment | 5.2 | No | — | — | — | — |
| 34 | Pisano | 5.0 | No | No | — | — | — |
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