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EvaluAgent

5.8easy start · #23 of 37
in Call Center Speech Analytics Software
  • Free to practise onnot on record
  • Free trialnot on record
  • Well documentednot on record
  • Runs where you worknot on record

Runs on Web.

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EvaluAgent is ranked #23 of 37 in call center speech analytics software on The Geeks Club. It runs on Web.

EvaluAgent plans and pricing

All plans
AutoQM & Improvement Not published Voice transcription and multi-language support · Custom scorecards · Automated QA scoring on 100% of conversations · Coaching workflows and performance dashboards · SSO, MFA and role-based access control · Dedicated customer success manager and onboarding evaluagent.com · 20 Sept 2026
AutoQM + Conversation Intelligence Not published Everything in AutoQM & Improvement · Reason-for-contact and intent detection · Spotlight and summarisation · Insight topics and theme detection · Sentiment analytics and trend tracking · Predictive voice-of-customer metrics evaluagent.com · 20 Sept 2026

Compared on call center speech analytics software

Coaching workflows
Yes
AI-assisted scoring
Yes
Calibration tools
Yes
Compliance reviews
Yes
QA channels
omnichannel

Best EvaluAgent alternatives

See all 20
Convin 0 of 4 in the starter kit Lesson 17.6Scorebuddy Conversation Analytics 0 of 4 in the starter kit Lesson 26.6SESTEK Text-to-Speech 0 of 4 in the starter kit Lesson 36.6CallSea 0 of 4 in the starter kit Lesson 46.5Feelingstream 0 of 4 in the starter kit Lesson 56.5MiaRec 0 of 4 in the starter kit Lesson 66.5