Joinways

Overview

Joinways is a venue-management CRM for event businesses that handle inquiries, proposals and event coordination. It suits venues that want those jobs in one workflow, particularly teams with several lead channels. Its Free plan is a modest starting point; venues that need proposals or e-signatures will need Pro or a custom contract.

For a category-wide comparison, browse our Event Venue Management Software directory.

Key features

• Inquiry handling: Joinways brings inquiries from email, web forms, marketplaces and chat into a workflow that qualifies, deduplicates and enriches leads. That breadth can help venues consolidate inbound requests; the Free plan's 10-inquiry monthly cap, with excess inquiries arriving locked, makes it a poor fit for a busier operation.
• Event operations: Calendars, space availability, client records, reports and function sheets (BEOs) cover work beyond lead intake. Proposals and e-signatures take the workflow through booking documents, which is useful for venues seeking a connected process rather than a standalone inquiry inbox.
• Proposal review: Proposals and follow-ups are prepared for venue approval, and Joinways says nothing goes to a client without that approval. This keeps staff in control of client communications, but venues looking for messages to go out automatically may prefer another approach.
• Integrations and extension: Listed connections include Gmail, Outlook, Google and Outlook calendars, WhatsApp, Instagram, Stripe, SignatureAPI and Slack. A Chrome extension handles inquiries from platforms such as Peerspace, Tagvenue and HeadBox, giving teams another route for marketplace leads.
• API and AI access: Pro includes REST API access and an MCP connection for Claude, ChatGPT or another MCP client. Joinways says inquiry processing uses OpenAI and Anthropic APIs, sends only necessary information, and does not use customer data to train their models. Customer data is hosted in Paris in the EU, encrypted in transit and at rest, and handled in a GDPR-compliant service.

Pricing

The Free plan costs 0.00 USD per free, has no time limit or subscription, and covers one venue, two spaces and 10 inquiries per month. It has no proposals or e-signatures, and inquiries beyond the cap arrive locked. It can suit a small venue assessing the workflow, but its caps and missing proposal tools limit its usefulness for ongoing event sales.

Pro is priced per venue, with annual billing and unlimited inquiries and users. Pro — 1 to 5 spaces is 69.00 USD per month, or $86 billed monthly; Pro — 6 to 12 spaces is 119.00 USD per month, or $149 billed monthly; Pro — 13 to 25 spaces is 199.00 USD per month, or $249 billed monthly. Prices are excl. tax. These tiers make space count the key pricing threshold, while unlimited inquiries and users avoid per-seat or inquiry caps on Pro.

The 30-day Pro trial requires no credit card and includes up to three e-signatures. When it ends, the account remains on Free unless upgraded. Custom has custom pricing for groups, venues with more than 25 spaces or specific needs; custom plans include priority support within four hours. Standard email support is included.

Platforms

Joinways supports web, API and extension access. The Chrome extension is aimed at capturing inquiries from event marketplaces, while API access and MCP are included with Pro. The API listing alone does not establish which integrations or workflows are available to every plan.

Who it's for

Joinways is designed for event venues including restaurants, wedding estates, hotels, coworking spaces, cultural venues and conference centers. It is most compelling for teams managing inquiries across channels and wanting calendars, proposals and event documents in the same product. The Free tier is more suitable for a low-volume start than a busy venue; larger operators should weigh the space-based Pro tiers or custom pricing. Joinways SAS is registered in Paris, France, and says it was founded in 2026 by Thomas Leblanc.

Pros and cons

• Pros: Multi-channel inquiry handling and event operations sit together, reducing the need to split lead intake from calendars, client records and BEOs.
• Pros: Venue approval before client-facing proposals and follow-ups preserves staff oversight.
• Pros: Pro includes unlimited inquiries and users, plus REST API and MCP access.
• Cons: Free is limited to one venue, two spaces and 10 inquiries monthly, and excludes proposals and e-signatures.
• Cons: Pro's per-venue price rises with space count, and annual billing is cheaper than the monthly-billed option.
• Cons: Teams wanting client communications sent without venue review may find the approval-first workflow restrictive.

Alternatives

Velsa is worth considering for teams that want a self-hosted Community Edition with the full product and community support, or need a no-SLA free option.

VenueArc may suit a venue seeking a free starter tier for one facility, with core booking, calendar, event scheduling, basic reporting and email support.

Perfect Venue is an alternative for buyers seeking an iOS and web product with a Professional plan at 199.00 USD per month per location on annual billing.

Pxier Salon is a better category fit for salon operators seeking client CRM with color history, an appointment calendar, POS and payment integration; its Essentials plan is 10.00 USD per station or chair per month, with a $49 minimum.

VenueOpsHQ offers a venue-focused paid alternative, with Starter at 149.00 USD per month for single-venue bookings, contracts, reminders and invoicing; Growth is 259.00 USD per month.

EventPro is another paid option with custom pricing based on modules, users, rooms, training and organizational requirements.

Events500 is another paid platform with API and web access.

Momentus is a paid alternative with Enterprise Core, Pro and Premier plans, each offering unlimited users.

Verdict

Joinways is a sensible choice for event venues that want to handle multi-channel inquiries, prepare proposals for approval and coordinate event operations in one product. Pro's unlimited inquiries and users make it the practical fit once a venue outgrows the tightly capped Free plan. Look elsewhere if proposals and e-signatures must be free, or if the team wants client messages sent without an approval step.