Best Spiceworks Cloud Help Desk Alternatives in 2026
Updated
20 platforms from IT help desk software ranked against Spiceworks Cloud Help Desk on the same published basis.
- 1Spiceworks Cloud Help Desk vs Lansweeper
- 2Spiceworks Cloud Help Desk vs Desk365
- 3Spiceworks Cloud Help Desk vs KIX
- 4Spiceworks Cloud Help Desk vs Genuity Helpdesk
- 5Spiceworks Cloud Help Desk vs Znuny
- 6Spiceworks Cloud Help Desk vs GLPI
- 7Spiceworks Cloud Help Desk vs iTop
- 8Spiceworks Cloud Help Desk vs Web Help Desk
- 9Spiceworks Cloud Help Desk vs iTop
- 10Spiceworks Cloud Help Desk vs Jitbit Helpdesk
- 11Spiceworks Cloud Help Desk vs Atera
- 12Spiceworks Cloud Help Desk vs Zammad
- 13Spiceworks Cloud Help Desk vs Alloy Navigator
- 14Spiceworks Cloud Help Desk vs Freshservice
- 15Spiceworks Cloud Help Desk vs HESK
- 16Spiceworks Cloud Help Desk vs Vivantio
- 17Spiceworks Cloud Help Desk vs HaloITSM
- 18Spiceworks Cloud Help Desk vs InvGate Service Desk
- 19Spiceworks Cloud Help Desk vs SolarWinds Service Desk
- 20Spiceworks Cloud Help Desk vs SysAid
Spiceworks Cloud Help Desk alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Lansweeper | 7.9 | Free plan | $199/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 2 | Desk365 | 7.8 | Free plan | $12/mo | Android, API, iOS, Web |
| 3 | KIX | 7.8 | Free plan | €33/mo | Android, API, iOS, Linux, self-hosted, Web |
| 4 | Genuity Helpdesk | 7.7 | Free plan | $39.99/mo | Android, iOS, Web |
| 5 | Znuny | 7.6 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 6 | GLPI | 7.3 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 7 | iTop | 7.2 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 8 | Web Help Desk | 7.2 | No | $26.67/mo | iOS, Linux, Mac, self-hosted, Web, Windows |
| 9 | iTop | 7.1 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 10 | Jitbit Helpdesk | 7.1 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 11 | Atera | 7.0 | No | — | Android, API, iOS, Linux, Mac, Web, Windows |
| 12 | Zammad | 6.9 | No | €7/mo | API, Linux, self-hosted, Web |
| 13 | Alloy Navigator | 6.8 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 14 | Freshservice | 6.8 | No | $19/mo | Android, API, iOS, Web |
| 15 | HESK | 6.8 | Free plan | — | self-hosted, Web |
| 16 | Vivantio | 6.8 | No | $49/mo | API, self-hosted, Web |
| 17 | HaloITSM | 6.7 | No | £66/mo | Android, API, iOS, self-hosted, Web |
| 18 | InvGate Service Desk | 6.7 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 19 | SolarWinds Service Desk | 6.7 | No | $39/mo | Android, API, iOS, Web |
| 20 | SysAid | 6.7 | No | $89/mo | Android, API, iOS, self-hosted, Web |
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Questions about Spiceworks Cloud Help Desk alternatives
What is the best alternative to Spiceworks Cloud Help Desk?
Lansweeper, number 1 in IT help desk software with a score of 7.9 out of 10. The others here: Desk365, KIX, Genuity Helpdesk and 16 more.
What is the best free alternative to Spiceworks Cloud Help Desk?
Lansweeper is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.