Best ZServiceDesk Alternatives in 2026
Updated
20 platforms from IT problem management software ranked against ZServiceDesk on the same published basis.
- 1ZServiceDesk vs GLPI
- 2ZServiceDesk vs iTop
- 3ZServiceDesk vs Infronest Problem Management
- 4ZServiceDesk vs Matrix42 FastViewer
- 5ZServiceDesk vs TechExcel ProjectOne ALM
- 6ZServiceDesk vs Vivantio
- 7ZServiceDesk vs Freshservice
- 8ZServiceDesk vs Gfacility
- 9ZServiceDesk vs Alloy Navigator
- 10ZServiceDesk vs InvGate Service Desk
- 11ZServiceDesk vs OpsYnt ITSM
- 12ZServiceDesk vs SolarWinds Service Desk
- 14ZServiceDesk vs FreeITSM
- 15ZServiceDesk vs HaloITSM
- 16ZServiceDesk vs SysAid
- 17ZServiceDesk vs TOPdesk
- 18ZServiceDesk vs Xurrent IMR
- 19ZServiceDesk vs Infraon ITSM
- 20ZServiceDesk vs ZentraITSM
- 21ZServiceDesk vs Proactivanet ITSM
ZServiceDesk alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | GLPI | 7.4 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 2 | iTop | 7.2 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 3 | Infronest Problem Management | 7.1 | No | ₹29,999/mo | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows |
| 4 | Matrix42 FastViewer | 7.1 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 5 | TechExcel ProjectOne ALM | 7.1 | No | $10/mo | Android, iOS, self-hosted, Web, Windows |
| 6 | Vivantio | 7.0 | No | $49/mo | API, self-hosted, Web |
| 7 | Freshservice | 6.9 | No | $19/mo | Android, API, iOS, Web |
| 8 | Gfacility | 6.9 | No | — | Android, API, iOS, Web |
| 9 | Alloy Navigator | 6.8 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 10 | InvGate Service Desk | 6.8 | No | $41.67/mo | API, Linux, self-hosted, Web, Windows |
| 11 | OpsYnt ITSM | 6.8 | No | $49/mo | Android, API, iOS, self-hosted, Web |
| 12 | SolarWinds Service Desk | 6.8 | No | $39/mo | Android, API, iOS, Web |
| 14 | FreeITSM | 6.7 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 15 | HaloITSM | 6.7 | No | £66/mo | Android, API, iOS, self-hosted, Web |
| 16 | SysAid | 6.7 | No | $89/mo | Android, API, iOS, self-hosted, Web |
| 17 | TOPdesk | 6.7 | No | £51/mo | Android, API, iOS, self-hosted, Web |
| 18 | Xurrent IMR | 6.7 | No | $6/mo | Android, API, iOS, Web |
| 19 | Infraon ITSM | 6.6 | No | $19/mo | API, self-hosted, Web |
| 20 | ZentraITSM | 6.6 | No | $19/mo | API, self-hosted, Web |
| 21 | Proactivanet ITSM | 6.5 | No | — | Android, API, iOS, Web |
Make your platform an alternative to ZServiceDesk
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about ZServiceDesk alternatives
What is the best alternative to ZServiceDesk?
GLPI, number 1 in IT problem management software with a score of 7.4 out of 10. The others here: iTop, Infronest Problem Management, Matrix42 FastViewer and 16 more.
What is the best free alternative to ZServiceDesk?
iTop is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.