Best Help Desk Software in 2026
Updated
101 help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
101ranked
6free plans on this page
$7.20/molowest paid tier
4 Oct 2026last checked
Help desk software, ranked on how quickly a newcomer can get going. 8 of the 25 on this page can be tried for free.
- 26 FrontPaid from $25/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 27 HappyFox Help DeskPaid from $24/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 28 Kayako
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 29 Znuny
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 30 HiverPaid from $25/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 31 Mojo HelpdeskPaid from $14/mo
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: not on record
- 32 DeskeroPaid from $9/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 33 DeskproPaid from $39/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 34 NABD SystemFree plan
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 35 HelpDeskPaid from $19/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 36 BoldDeskPaid from $99/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 37 GistFree plan
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 38 Request Tracker
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 39 Frappe Helpdesk
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 40 Pega CRM
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: not on record
- 41 Gorgias
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 42 eDeskPaid from $39/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 43 Faveo HelpdeskPaid from $7.20/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 44 Open HelpdeskPaid from $15/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 45 SherpaDeskPaid from $45/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 46 SympoqPaid from €49/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 47 Gladly
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 48 Re:amazePaid from $29/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 49 Cerb
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 50 Pylon
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
Compare all 25 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Shared inbox | SLA management |
|---|---|---|---|---|---|---|---|---|
| 26 | Front | 7.2 | No | $25/mo | No | $25/user/mo | Yes | Yes |
| 27 | HappyFox Help Desk | 7.2 | No | $24/mo | No | $24/user/mo | Yes | Yes |
| 28 | Kayako | 7.2 | No | — | — | — | Yes | Yes |
| 29 | Znuny | 7.2 | No | — | Yes | — | Yes | Yes |
| 30 | Hiver | 7.2 | No | $25/mo | Yes | $25/user/mo | Yes | Yes |
| 31 | Mojo Helpdesk | 7.2 | No | $14/mo | No | — | — | Yes |
| 32 | Deskero | 7.2 | Free plan | $9/mo | Yes | — | Yes | Yes |
| 33 | Deskpro | 7.1 | No | $39/mo | No | — | Yes | Yes |
| 34 | NABD System | 7.1 | Free plan | Free | Yes | — | Yes | Yes |
| 35 | HelpDesk | 7.0 | No | $19/mo | No | $19/user/mo | Yes | Yes |
| 36 | BoldDesk | 7.0 | No | $99/mo | No | $20/user/mo | Yes | Yes |
| 37 | Gist | 7.0 | Free plan | Free | Yes | — | — | — |
| 38 | Request Tracker | 6.9 | No | — | Yes | — | — | Yes |
| 39 | Frappe Helpdesk | 6.9 | No | — | Yes | — | Yes | Yes |
| 40 | Pega CRM | 6.9 | No | — | — | — | — | — |
| 41 | Gorgias | 6.8 | No | — | No | — | Yes | Yes |
| 42 | eDesk | 6.8 | No | $39/mo | No | $39/user/mo | Yes | Yes |
| 43 | Faveo Helpdesk | 6.8 | No | $7.20/mo | Yes | $7.20/user/mo | Yes | Yes |
| 44 | Open Helpdesk | 6.8 | Free plan | $15/mo | Yes | — | — | Yes |
| 45 | SherpaDesk | 6.8 | Free plan | $45/mo | Yes | $40/user/mo | Yes | Yes |
| 46 | Sympoq | 6.8 | Free plan | €49/mo | Yes | — | Yes | Yes |
| 47 | Gladly | 6.7 | No | — | — | — | Yes | Yes |
| 48 | Re:amaze | 6.7 | No | $29/mo | No | — | — | — |
| 49 | Cerb | 6.7 | No | — | Yes | $40/user/mo | Yes | Yes |
| 50 | Pylon | 6.6 | No | — | No | — | Yes | Yes |
More in Customer Service
All customer service listsChatbot Builders 257Knowledge base software 138Call Center Software 126Live chat software 94Online Reputation Management Software 61Customer Feedback Software 59AI Customer Service Agents 55Customer Self-Service Software 43Call Center Speech Analytics Software 37Customer Community Software 37Omnichannel Contact Center Software 37Customer Experience Management Software 34