Best Speech Analytics Software in 2026
Updated
In short: Twilio Segment is ranked #1 of 32 as of 4 October 2026, ahead of Jiminny and Avoma. The best-ranked option with a free plan is Avoma. The lowest first paid tier on this page is Twilio Conversation Intelligence at $0.01/mo.
When conversations need closer review, speech analytics software can help teams examine interactions and identify areas for coaching or follow-up. Compare analysis mode and sentiment analysis with coaching features and compliance monitoring to see which capabilities match your aims. Supported languages and data retention are also worth weighing, along with free-plan availability and the paid-from price. Twilio Segment, Jiminny and Avoma are among the entries shown, as are Symbl.ai and Feelingstream. Consider what you need to learn from conversations, how you plan to review them, and which listed capabilities support that work.
32 speech analytics software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
Speech Analytics Software, ranked on how quickly a newcomer can get going. 5 of the 25 on this page can be tried for free.
- 1 Twilio SegmentPaid from $120/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 2 JiminnyPaid from $42/mo
- Free to practise on: not on record
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 3 AvomaPaid from $19/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 4 Symbl.aiFree plan
- Free to practise on: yes
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 5 Feelingstream
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 6 SESTEK Text-to-Speech
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 7 ExecVision
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 8 QEval
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 9 Twilio Conversation IntelligencePaid from $0.01/mo
- Free to practise on: yes
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 10 Gong Forecast
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 11 Level AI Contact Center Analytics
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 12 Salesloft
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 13 CallMiner Eureka
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 14 CTM Conversation IntelligencePaid from $79/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 15 Vonage Conversation Analyzer
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 16 AgentAssist
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 17 Verint Speech Analytics
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 18 ZyroAI Speech Analytics
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 19 Revenue.io
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 20 DaiseePaid from $99/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 21 Balto QA
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: yes
- 22 ThematicPaid from $2083.33/mo
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 23 Observe.AI Conversation Intelligence
- Free to practise on: not on record
- Free trial: not on record
- Well documented: yes
- Runs where you work: not on record
- 24 StreamingSpeakerDiarization
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
- 25 CallScriber
- Free to practise on: not on record
- Free trial: not on record
- Well documented: not on record
- Runs where you work: not on record
Is your platform on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which speech analytics software is ranked first on The Geeks Club?
Twilio Segment is ranked #1 of 32 with a score of 7.8. Jiminny is second and Avoma third.
How many of these have a free plan?
3 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Twilio Conversation Intelligence has the lowest first paid tier we found: $0.01/mo.
How is this list ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on. Paid placements never change a rank.