Best Abacus QMS Alternatives in 2026

20 platforms from call center quality management software ranked against Abacus QMS on the same published basis.

  1. 1Abacus QMS vs QualityDesk
  2. 2Abacus QMS vs Convin
  3. 3Abacus QMS vs Voxjar
  4. 4Abacus QMS vs MaestroQA
  5. 5Abacus QMS vs MyQM Auto QA
  6. 6Abacus QMS vs Call Optix
  7. 7Abacus QMS vs Enthu.AI
  8. 8Abacus QMS vs OttoQA
  9. 9Abacus QMS vs QUALICORE
  10. 10Abacus QMS vs Scorebuddy Conversation Analytics
  11. 11Abacus QMS vs ImpactCX Manual Quality Management
  12. 12Abacus QMS vs MiaRec
  13. 13Abacus QMS vs SQM CX Quality
  14. 15Abacus QMS vs AmplifAI Quality Assurance
  15. 16Abacus QMS vs Click2Coach
  16. 17Abacus QMS vs TELUS Digital Agent Quality Insights
  17. 18Abacus QMS vs Primas
  18. 19Abacus QMS vs CallMiner Quality Management
  19. 20Abacus QMS vs TouchPoint One Quality Management
  20. 21Abacus QMS vs EvaluAgent

Abacus QMS alternatives compared

#PlatformScoreFree planFromRuns on
1QualityDesk7.8Free plan€339/moAndroid, iOS, Web
2Convin7.7Free planFreeAndroid, iOS, Web
3Voxjar7.6Free plan$90/moWeb
4MaestroQA7.0Free plan$185/moBrowser, Web
5MyQM Auto QA6.8No—Web
6Call Optix6.7No$149/moAPI, Web
7Enthu.AI6.7No$59/moWeb
8OttoQA6.7No$1.01/moWeb
9QUALICORE6.7NoZAR 160/moAPI, Web
10Scorebuddy Conversation Analytics6.7No—API, Web
11ImpactCX Manual Quality Management6.6No$15/moAndroid, API, Browser, iOS, Linux, Mac, self-hosted, Web, Windows
12MiaRec6.6No$25/moAPI, self-hosted, Web
13SQM CX Quality6.6No—API, self-hosted, Web
15AmplifAI Quality Assurance6.4No—API, self-hosted, Web
16Click2Coach6.4No—self-hosted, Web
17TELUS Digital Agent Quality Insights6.4No—Web
18Primas6.3No——
19CallMiner Quality Management6.2No—API
20TouchPoint One Quality Management6.1No$29.23/moAPI, Web
21EvaluAgent6.0No—Web
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Questions about Abacus QMS alternatives

What is the best alternative to Abacus QMS?

QualityDesk, number 1 in call center quality management software with a score of 7.8 out of 10. The others here: Convin, Voxjar, MaestroQA and 16 more.

What is the best free alternative to Abacus QMS?

QualityDesk is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.