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Best Microsoft System Center Service Manager Alternatives in 2026

Updated

20 platforms from IT problem management software ranked against Microsoft System Center Service Manager on the same published basis.

  1. 1
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo7.6
    Microsoft System Center Service Manager vs Znuny
  2. 2
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo7.4
    Microsoft System Center Service Manager vs GLPI
  3. 3
    iTop Free plan apiLinuxMacself-hostedWeb Free7.2
    Microsoft System Center Service Manager vs iTop
  4. 4
    Infronest Problem Management Free trial AndroidapiiOSLinuxMac ₹29,999/mo7.1
    Microsoft System Center Service Manager vs Infronest Problem Management
  5. 5
    Matrix42 FastViewer Free trial AndroidiOSMacself-hostedWeb €45/mo7.1
    Microsoft System Center Service Manager vs Matrix42 FastViewer
  6. 6
    TechExcel ProjectOne ALM Free trial AndroidiOSself-hostedWebWin $10/mo7.1
    Microsoft System Center Service Manager vs TechExcel ProjectOne ALM
  7. 7
    Vivantio apiself-hostedWeb $49/mo7.0
    Microsoft System Center Service Manager vs Vivantio
  8. 8
    Freshservice Free trial AndroidapiiOSWeb $19/mo6.9
    Microsoft System Center Service Manager vs Freshservice
  9. 9
    Gfacility Free trial AndroidapiiOSWeb 6.9
    Microsoft System Center Service Manager vs Gfacility
  10. 10
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo6.8
    Microsoft System Center Service Manager vs Alloy Navigator
  11. 11
    InvGate Service Desk Free trial apiLinuxself-hostedWebWin $41.67/mo6.8
    Microsoft System Center Service Manager vs InvGate Service Desk
  12. 12
    OpsYnt ITSM Free trial AndroidapiiOSself-hostedWeb $49/mo6.8
    Microsoft System Center Service Manager vs OpsYnt ITSM
  13. 13
    SolarWinds Service Desk Free trial AndroidapiiOSWeb $39/mo6.8
    Microsoft System Center Service Manager vs SolarWinds Service Desk
  14. 14
    ZServiceDesk AndroidapiiOSLinuxMac 6.8
    Microsoft System Center Service Manager vs ZServiceDesk
  15. 15
    Alemba Service Manager AndroidapiiOSself-hostedWeb 6.7
    Microsoft System Center Service Manager vs Alemba Service Manager
  16. 16
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.7
    Microsoft System Center Service Manager vs FreeITSM
  17. 17
    HaloITSM Free trial AndroidapiiOSself-hostedWeb £66/mo6.7
    Microsoft System Center Service Manager vs HaloITSM
  18. 18
    Mint Service Desk Free trial apiLinuxself-hostedWeb $5/mo6.7
    Microsoft System Center Service Manager vs Mint Service Desk
  19. 19
    SysAid Free trial AndroidapiiOSself-hostedWeb $89/mo6.7
    Microsoft System Center Service Manager vs SysAid
  20. 20
    TOPdesk Free trial AndroidapiiOSself-hostedWeb £51/mo6.7
    Microsoft System Center Service Manager vs TOPdesk

Microsoft System Center Service Manager alternatives compared

#PlatformScoreFree planFromRuns on
1Znuny7.6Free plan$374.92/moAPI, Linux, self-hosted, Web
2GLPI7.4€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
3iTop7.2Free planFreeAPI, Linux, Mac, self-hosted, Web, Windows
4Infronest Problem Management7.1No₹29,999/moAndroid, API, iOS, Linux, Mac, self-hosted, Web, Windows
5Matrix42 FastViewer7.1No€45/moAndroid, iOS, Mac, self-hosted, Web, Windows
6TechExcel ProjectOne ALM7.1No$10/moAndroid, iOS, self-hosted, Web, Windows
7Vivantio7.0$49/moAPI, self-hosted, Web
8Freshservice6.9No$19/moAndroid, API, iOS, Web
9Gfacility6.9NoAndroid, API, iOS, Web
10Alloy Navigator6.8No$19/moAndroid, API, iOS, self-hosted, Web, Windows
11InvGate Service Desk6.8No$41.67/moAPI, Linux, self-hosted, Web, Windows
12OpsYnt ITSM6.8No$49/moAndroid, API, iOS, self-hosted, Web
13SolarWinds Service Desk6.8No$39/moAndroid, API, iOS, Web
14ZServiceDesk6.8Android, API, iOS, Linux, Mac, self-hosted, Web, Windows
15Alemba Service Manager6.7Android, API, iOS, self-hosted, Web, Windows
16FreeITSM6.7Free planFreeAPI, Linux, self-hosted, Web, Windows
17HaloITSM6.7No£66/moAndroid, API, iOS, self-hosted, Web
18Mint Service Desk6.7No$5/moAPI, Linux, self-hosted, Web
19SysAid6.7No$89/moAndroid, API, iOS, self-hosted, Web
20TOPdesk6.7No£51/moAndroid, API, iOS, self-hosted, Web
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Questions about Microsoft System Center Service Manager alternatives

What is the best alternative to Microsoft System Center Service Manager?

Znuny, number 1 in IT problem management software with a score of 7.6 out of 10. The others here: GLPI, iTop, Infronest Problem Management and 16 more.

What is the best free alternative to Microsoft System Center Service Manager?

Znuny is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.