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Best Verint Open CCaaS Alternatives in 2026

Updated

20 platforms from omnichannel contact center software ranked against Verint Open CCaaS on the same published basis.

  1. 1
    Webex App Free plan AndroidiOSMacWebWin Free7.4
    Verint Open CCaaS vs Webex App
  2. 2
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo7.1
    Verint Open CCaaS vs Daktela Contact Center
  3. 3
    VICIdial Free trial AndroidapiiOSLinuxself-hosted $400/mo7.1
    Verint Open CCaaS vs VICIdial
  4. 4
    Amazon Connect Free trial AndroidapiiOSWeb 7.0
    Verint Open CCaaS vs Amazon Connect
  5. 5
    Qiscus Free trial AndroidiOSLinuxMacWeb $115/mo7.0
    Verint Open CCaaS vs Qiscus
  6. 6
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo6.9
    Verint Open CCaaS vs Exotel Contact Center
  7. 7
    Luware Nimbus Free trial AndroidapiiOSWeb $85/mo6.9
    Verint Open CCaaS vs Luware Nimbus
  8. 8
    Odigo Free trial AndroidapiiOSWeb €40/mo6.8
    Verint Open CCaaS vs Odigo
  9. 9
    Vonage SMS API Free trial AndroidapiiOSWeb 6.8
    Verint Open CCaaS vs Vonage SMS API
  10. 10
    Zoom Scheduler WebWinMacLinuxiOS 6.8
    Verint Open CCaaS vs Zoom Scheduler
  11. 11
    Mitel Secure Cloud AndroidiOSMacWebWin 6.7
    Verint Open CCaaS vs Mitel Secure Cloud
  12. 12
    Twilio Flex Free trial apiself-hostedWeb $1/mo6.6
    Verint Open CCaaS vs Twilio Flex
  13. 13
    8x8 Contact Center AndroidapiiOSMacWeb 6.4
    Verint Open CCaaS vs 8x8 Contact Center
  14. 14
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo6.4
    Verint Open CCaaS vs Genesys Cloud CX
  15. 15
    AnyMeeting AndroidiOSMacWebWin $27.99/mo6.3
    Verint Open CCaaS vs AnyMeeting
  16. 16
    Avaya Aura Private Cloud AndroidapiiOSMacWeb 6.3
    Verint Open CCaaS vs Avaya Aura Private Cloud
  17. 17
    Enghouse CCaaS apiWeb 6.3
    Verint Open CCaaS vs Enghouse CCaaS
  18. 18
    GoTo Contact Center AndroidiOSMacWebWin 6.3
    Verint Open CCaaS vs GoTo Contact Center
  19. 19
    OMniLeads apiLinuxself-hostedWeb 6.3
    Verint Open CCaaS vs OMniLeads
  20. 21
    Agentforce Contact Center WebiOSAndroid $50/mo6.2
    Verint Open CCaaS vs Agentforce Contact Center

Verint Open CCaaS alternatives compared

#PlatformScoreFree planFromRuns on
1Webex App7.4Free planFreeAndroid, iOS, Mac, Web, Windows
2Daktela Contact Center7.1No€12/moAndroid, API, iOS, Mac, Web, Windows
3VICIdial7.1$400/moAndroid, API, iOS, Linux, self-hosted, Web
4Amazon Connect7.0NoAndroid, API, iOS, Web
5Qiscus7.0No$115/moAndroid, iOS, Linux, Mac, Web, Windows
6Exotel Contact Center6.9No$70/moAPI, Linux, Mac, Web, Windows
7Luware Nimbus6.9No$85/moAndroid, API, iOS, Web
8Odigo6.8No€40/moAndroid, API, iOS, Web
9Vonage SMS API6.8Android, API, iOS, Web
10Zoom Scheduler6.8Web, Windows, Mac, Linux, iOS, Android
11Mitel Secure Cloud6.7Android, iOS, Mac, Web, Windows
12Twilio Flex6.6No$1/moAPI, self-hosted, Web
138x8 Contact Center6.4Android, API, iOS, Mac, Web, Windows
14Genesys Cloud CX6.4No$75/moWeb, Windows, Mac, iOS, Android
15AnyMeeting6.3No$27.99/moAndroid, iOS, Mac, Web, Windows
16Avaya Aura Private Cloud6.3Android, API, iOS, Mac, Web, Windows
17Enghouse CCaaS6.3API, Web
18GoTo Contact Center6.3Android, iOS, Mac, Web, Windows
19OMniLeads6.3API, Linux, self-hosted, Web
21Agentforce Contact Center6.2No$50/moWeb, iOS, Android
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Questions about Verint Open CCaaS alternatives

What is the best alternative to Verint Open CCaaS?

Webex App, number 1 in omnichannel contact center software with a score of 7.4 out of 10. The others here: Daktela Contact Center, VICIdial, Amazon Connect and 16 more.

What is the best free alternative to Verint Open CCaaS?

Webex App is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.