Best Mystery Shopping Software in 2026
Updated
Mystery shopping software supports the process of assigning visits, collecting evidence, and reviewing results. Compare assignment scheduling with the mobile shopper app and shopper portal to understand the tools available to coordinate shoppers. Evidence collection and report form builders relate to what can be captured, while results analytics and shopper payments cover other parts of the operation. Gigwalk, Field Agent, and IntouchCheck are among the options to weigh. Free-plan availability and paid-from pricing round out the listed considerations, helping you match features and costs to how you manage assignments and findings.
Mystery Shopping Software, ranked on how quickly a newcomer can get going.5 of 5 products with recorded free access can be tried for free.
- 1 Mitti TrainingPaid from $2/mo
- Free to practise on: yes
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 2 GigwalkFree plan
- Free to practise on: yes
- Well documented: yes
- Runs where you work: yes
- 3 Field AgentFree plan
- Free to practise on: yes
- Well documented: yes
- Runs where you work: yes
- 4 IntouchCheck
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 5 InspectWrk (formerly Inspectly360)Paid from $29/mo
- Free to practise on: no
- Free trial: yes
- Well documented: yes
- Runs where you work: yes
- 6 iSecretShop
- Well documented: yes
- Runs where you work: yes
- 7 Mystery Management
- Well documented: yes
- Runs where you work: yes
- 8 MobiAudit
- Well documented: yes
- Runs where you work: no
- 9 PRISM Mystery Shopping Platform
- Well documented: yes
- Runs where you work: yes
- 10 Shopmetrics NEXT
- Well documented: yes
- Runs where you work: yes
- 11 CheckerPaid from €50/mo
- Free to practise on: no
- Well documented: yes
- Runs where you work: yes
- 12 BeMyEye
- Well documented: yes
- Runs where you work: yes
- 13 HyperspacePaid from €55/mo
- Free to practise on: no
- Well documented: yes
- Runs where you work: yes
- 14 MemberXP
- Well documented: yes
- Runs where you work: no
- 15 Qmoxi Retail
- Well documented: yes
- Runs where you work: no
- 16 QSCheck
- Well documented: yes
- Runs where you work: no
- 17 ClientSmartPaid from $1.50/mo
- Free to practise on: no
- Well documented: yes
- Runs where you work: no
- 18 KPI Mystery Shopping Platform
- Free to practise on: no
- Well documented: yes
- Runs where you work: no
- 19 Mebius
- Well documented: yes
- Runs where you work: no
- 20 PraemialisPaid from $750/mo
- Free to practise on: no
- Well documented: yes
- Runs where you work: no
- 21 GuestScope
- Well documented: no
- Runs where you work: no
Compare all 21 in a table
| # | Platform | Score | Free plan | Paid from | Shopper portal | Assignment scheduling |
|---|---|---|---|---|---|---|
| 1 | Mitti Training | 7.8 | Yes | Yes | ||
| 2 | Gigwalk | 7.4 | Yes | Yes | ||
| 3 | Field Agent | 7.2 | Yes | Yes | ||
| 4 | IntouchCheck | 6.9 | Yes | Yes | ||
| 5 | InspectWrk (formerly Inspectly360) | 6.7 | No | |||
| 6 | iSecretShop | 6.7 | Yes | Yes | ||
| 7 | Mystery Management | 6.7 | Yes | Yes | ||
| 8 | MobiAudit | 6.6 | Yes | Yes | Yes | |
| 9 | PRISM Mystery Shopping Platform | 6.6 | Yes | Yes | ||
| 10 | Shopmetrics NEXT | 6.6 | Yes | Yes | ||
| 11 | Checker | 6.4 | No | Yes | Yes | |
| 12 | BeMyEye | 6.3 | No | Yes | Yes | |
| 13 | Hyperspace | 6.3 | No | Yes | ||
| 14 | MemberXP | 6.3 | Yes | Yes | ||
| 15 | Qmoxi Retail | 6.3 | Yes | Yes | ||
| 16 | QSCheck | 6.3 | Yes | |||
| 17 | ClientSmart | 6.2 | Yes | Yes | ||
| 18 | KPI Mystery Shopping Platform | 6.1 | No | Yes | Yes | |
| 19 | Mebius | 6.1 | No | Yes | Yes | |
| 20 | Praemialis | 6.1 | No | 750 /mo | Yes | Yes |
| 21 | GuestScope | 5.7 | Yes | Yes |
Is your platform on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.