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Best ShiftPilot WFM Alternatives in 2026

Updated

20 platforms from contact center workforce management software ranked against ShiftPilot WFM on the same published basis.

  1. 1
    Daktela WFM Free plan AndroidapiiOSMacWeb €20/mo7.8
    ShiftPilot WFM vs Daktela WFM
  2. 2
    Webex App Free plan AndroidiOSMacWebWin Free7.5
    ShiftPilot WFM vs Webex App
  3. 3
    Amazon Connect Free trial AndroidapiiOSWeb 7.0
    ShiftPilot WFM vs Amazon Connect
  4. 4
    GetWFM Free plan apiWeb Free6.8
    ShiftPilot WFM vs GetWFM
  5. 5
    Mitel Secure Cloud AndroidiOSMacWebWin 6.8
    ShiftPilot WFM vs Mitel Secure Cloud
  6. 6
    Dialpad Workforce Management AndroidextensioniOSMacWeb $95/mo6.7
    ShiftPilot WFM vs Dialpad Workforce Management
  7. 7
    FrontLine Atlas Free trial apiWeb $15/mo6.6
    ShiftPilot WFM vs FrontLine Atlas
  8. 8
    8x8 Contact Center AndroidapiiOSMacWeb 6.4
    ShiftPilot WFM vs 8x8 Contact Center
  9. 9
    CCBox WFM Free trial Web 6.4
    ShiftPilot WFM vs CCBox WFM
  10. 10
    Genesys Workforce Engagement Management AndroidiOSMacWebWin £2.33/mo6.4
    ShiftPilot WFM vs Genesys Workforce Engagement Management
  11. 11
    Pipkins Vantage Point iOSMacWeb 6.4
    ShiftPilot WFM vs Pipkins Vantage Point
  12. 12
    Aspect Workforce AndroidapiiOSself-hostedWeb 6.3
    ShiftPilot WFM vs Aspect Workforce
  13. 13
    Avaya Aura Private Cloud AndroidapiiOSMacWeb 6.3
    ShiftPilot WFM vs Avaya Aura Private Cloud
  14. 14
    Avaya Workforce Engagement Workforce Management AndroidiOSself-hostedWeb 6.3
    ShiftPilot WFM vs Avaya Workforce Engagement Workforce Management
  15. 15
    Enghouse CCaaS apiWeb 6.3
    ShiftPilot WFM vs Enghouse CCaaS
  16. 16
    Nextiva AndroidextensioniOSLinuxMac $15/mo6.3
    ShiftPilot WFM vs Nextiva
  17. 17
    QStory Workforce Management AndroidiOSWeb 6.3
    ShiftPilot WFM vs QStory Workforce Management
  18. 18
    RingCentral RingCX apiMacWebWin $65/mo6.3
    ShiftPilot WFM vs RingCentral RingCX
  19. 19
    RingCX AI Workforce Management AndroidapiiOSWeb $65/mo6.3
    ShiftPilot WFM vs RingCX AI Workforce Management
  20. 20
    Verint Workforce Management AndroidapiiOSWeb 6.3
    ShiftPilot WFM vs Verint Workforce Management

ShiftPilot WFM alternatives compared

#PlatformScoreFree planFromRuns on
1Daktela WFM7.8Free plan€20/moAndroid, API, iOS, Mac, Web, Windows
2Webex App7.5Free planFreeAndroid, iOS, Mac, Web, Windows
3Amazon Connect7.0NoAndroid, API, iOS, Web
4GetWFM6.8Free planFreeAPI, Web
5Mitel Secure Cloud6.8Android, iOS, Mac, Web, Windows
6Dialpad Workforce Management6.7$95/moAndroid, Browser, iOS, Mac, Web, Windows
7FrontLine Atlas6.6No$15/moAPI, Web
88x8 Contact Center6.4Android, API, iOS, Mac, Web, Windows
9CCBox WFM6.4Web
10Genesys Workforce Engagement Management6.4No£2.33/moAndroid, iOS, Mac, Web, Windows
11Pipkins Vantage Point6.4iOS, Mac, Web
12Aspect Workforce6.3Android, API, iOS, self-hosted, Web
13Avaya Aura Private Cloud6.3Android, API, iOS, Mac, Web, Windows
14Avaya Workforce Engagement Workforce Management6.3Android, iOS, self-hosted, Web
15Enghouse CCaaS6.3API, Web
16Nextiva6.3No$15/moAndroid, Browser, iOS, Linux, Mac, Web, Windows
17QStory Workforce Management6.3Android, iOS, Web
18RingCentral RingCX6.3No$65/moAPI, Mac, Web, Windows
19RingCX AI Workforce Management6.3$65/moAndroid, API, iOS, Web
20Verint Workforce Management6.3Android, API, iOS, Web
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Questions about ShiftPilot WFM alternatives

What is the best alternative to ShiftPilot WFM?

Daktela WFM, number 1 in contact center workforce management software with a score of 7.8 out of 10. The others here: Webex App, Amazon Connect, GetWFM and 16 more.

What is the best free alternative to ShiftPilot WFM?

Daktela WFM is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.