Best Daktela WFM Alternatives in 2026

Updated October 2026

20 platforms from contact center workforce management software ranked against Daktela WFM on the same published basis.

2
Webex App Free plan AndroidiOSMacWebWin Free7.5
Daktela WFM vs Webex App
3
Amazon Connect Free trial AndroidapiiOSWeb 7.0
Daktela WFM vs Amazon Connect
4
GetWFM Free plan apiWeb Free6.8
Daktela WFM vs GetWFM
5
Mitel Secure Cloud AndroidiOSMacWebWin 6.8
Daktela WFM vs Mitel Secure Cloud
6
Dialpad Workforce Management AndroidextensioniOSMacWeb $95/mo6.7
Daktela WFM vs Dialpad Workforce Management
7
FrontLine Atlas Free trial apiWeb $15/mo6.6
Daktela WFM vs FrontLine Atlas
8
8x8 Contact Center AndroidapiiOSMacWeb 6.4
Daktela WFM vs 8x8 Contact Center
9
CCBox WFM Free trial Web 6.4
Daktela WFM vs CCBox WFM
10
Genesys Workforce Engagement Management AndroidiOSMacWebWin £2.33/mo6.4
Daktela WFM vs Genesys Workforce Engagement Management
11
Pipkins Vantage Point iOSMacWeb 6.4
Daktela WFM vs Pipkins Vantage Point
12
Aspect Workforce AndroidapiiOSself-hostedWeb 6.3
Daktela WFM vs Aspect Workforce
13
Avaya Aura Private Cloud AndroidapiiOSMacWeb 6.3
Daktela WFM vs Avaya Aura Private Cloud
14
Avaya Workforce Engagement Workforce Management AndroidiOSself-hostedWeb 6.3
Daktela WFM vs Avaya Workforce Engagement Workforce Management
15
Enghouse CCaaS apiWeb 6.3
Daktela WFM vs Enghouse CCaaS
16
Nextiva AndroidextensioniOSLinuxMac $15/mo6.3
Daktela WFM vs Nextiva
17
QStory Workforce Management AndroidiOSWeb 6.3
Daktela WFM vs QStory Workforce Management
18
RingCentral RingCX apiMacWebWin $65/mo6.3
Daktela WFM vs RingCentral RingCX
19
RingCX AI Workforce Management AndroidapiiOSWeb $65/mo6.3
Daktela WFM vs RingCX AI Workforce Management
20
Verint Workforce Management AndroidapiiOSWeb 6.3
Daktela WFM vs Verint Workforce Management
21
Eleveo Workforce Management apiself-hostedWeb 6.2
Daktela WFM vs Eleveo Workforce Management

Daktela WFM alternatives compared

#	Platform	Score	Free plan	From	Runs on
2	Webex App	7.5	Free plan	Free	Android, iOS, Mac, Web, Windows
3	Amazon Connect	7.0	No		Android, API, iOS, Web
4	GetWFM	6.8	Free plan	Free	API, Web
5	Mitel Secure Cloud	6.8			Android, iOS, Mac, Web, Windows
6	Dialpad Workforce Management	6.7		$95/mo	Android, Browser, iOS, Mac, Web, Windows
7	FrontLine Atlas	6.6	No	$15/mo	API, Web
8	8x8 Contact Center	6.4			Android, API, iOS, Mac, Web, Windows
9	CCBox WFM	6.4			Web
10	Genesys Workforce Engagement Management	6.4	No	£2.33/mo	Android, iOS, Mac, Web, Windows
11	Pipkins Vantage Point	6.4			iOS, Mac, Web
12	Aspect Workforce	6.3			Android, API, iOS, self-hosted, Web
13	Avaya Aura Private Cloud	6.3			Android, API, iOS, Mac, Web, Windows
14	Avaya Workforce Engagement Workforce Management	6.3			Android, iOS, self-hosted, Web
15	Enghouse CCaaS	6.3			API, Web
16	Nextiva	6.3	No	$15/mo	Android, Browser, iOS, Linux, Mac, Web, Windows
17	QStory Workforce Management	6.3			Android, iOS, Web
18	RingCentral RingCX	6.3	No	$65/mo	API, Mac, Web, Windows
19	RingCX AI Workforce Management	6.3		$65/mo	Android, API, iOS, Web
20	Verint Workforce Management	6.3			Android, API, iOS, Web
21	Eleveo Workforce Management	6.2			API, self-hosted, Web

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Questions about Daktela WFM alternatives

What is the best alternative to Daktela WFM?

Webex App, number 2 in contact center workforce management software with a score of 7.5 out of 10. The others here: Amazon Connect, GetWFM, Mitel Secure Cloud and 16 more.

What is the best free alternative to Daktela WFM?

Webex App is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.