Best Exotel Contact Center Alternatives in 2026
Updated
20 platforms from call center software ranked against Exotel Contact Center on the same published basis.
- 1Exotel Contact Center vs Freshcaller
- 2Exotel Contact Center vs Amazon Connect
- 3Exotel Contact Center vs Dialpad Support
- 4Exotel Contact Center vs C-Zentrix Contact Center
- 5Exotel Contact Center vs CallHub
- 6Exotel Contact Center vs Genesys Cloud CX
- 8Exotel Contact Center vs Daktela Contact Center
- 9Exotel Contact Center vs 8x8 Contact Center
- 10Exotel Contact Center vs Twilio Flex
- 11Exotel Contact Center vs Comm100 Contact Center
- 12Exotel Contact Center vs RingCentral RingCX
- 13Exotel Contact Center vs GoTo Contact Center
- 14Exotel Contact Center vs Landis Contact Center
- 15Exotel Contact Center vs UJET
- 16Exotel Contact Center vs Odigo
- 17Exotel Contact Center vs Avaya Experience Platform
- 18Exotel Contact Center vs MyOperator
- 19Exotel Contact Center vs Google Contact Center AI Platform
- 20Exotel Contact Center vs Zendesk Contact Center
- 21Exotel Contact Center vs Talkdesk CX Cloud
Exotel Contact Center alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Freshcaller | 9.1 | Free plan | $15/mo | Android, iOS, Web |
| 2 | Amazon Connect | 8.6 | No | Android, API, iOS, Web | |
| 3 | Dialpad Support | 8.4 | No | $8,095/mo | Android, API, Browser, iOS, Mac, Web, Windows |
| 4 | C-Zentrix Contact Center | 8.3 | Free plan | Free | Android, API, iOS, self-hosted, Web |
| 5 | CallHub | 8.1 | Free plan | $0.05/mo | Android, API, iOS, Mac, Web, Windows |
| 6 | Genesys Cloud CX | 8.0 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 8 | Daktela Contact Center | 8.0 | No | €12/mo | Android, API, iOS, Mac, Web, Windows |
| 9 | 8x8 Contact Center | 7.9 | Android, API, iOS, Mac, Web, Windows | ||
| 10 | Twilio Flex | 7.9 | No | $1/mo | API, self-hosted, Web |
| 11 | Comm100 Contact Center | 7.9 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 12 | RingCentral RingCX | 7.8 | No | $65/mo | API, Mac, Web, Windows |
| 13 | GoTo Contact Center | 7.8 | Android, iOS, Mac, Web, Windows | ||
| 14 | Landis Contact Center | 7.7 | No | $75/mo | Web |
| 15 | UJET | 7.7 | No | $65/mo | Android, API, iOS, Web |
| 16 | Odigo | 7.7 | No | €40/mo | Android, API, iOS, Web |
| 17 | Avaya Experience Platform | 7.6 | No | $48/mo | API, self-hosted, Web |
| 18 | MyOperator | 7.5 | No | ₹5,000/mo | Android, API, iOS, Web |
| 19 | Google Contact Center AI Platform | 7.4 | Android, API, iOS, Web | ||
| 20 | Zendesk Contact Center | 7.4 | No | $33/mo | Web |
| 21 | Talkdesk CX Cloud | 7.4 | No | $85/mo | Web |
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Questions about Exotel Contact Center alternatives
What is the best alternative to Exotel Contact Center?
Freshcaller, number 1 in call center software with a score of 9.1 out of 10. The others here: Amazon Connect, Dialpad Support, C-Zentrix Contact Center and 16 more.
What is the best free alternative to Exotel Contact Center?
Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.
































