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Best Google Contact Center AI Platform Alternatives in 2026

Updated

20 platforms from call center software ranked against Google Contact Center AI Platform on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo9.1
    Google Contact Center AI Platform vs Freshcaller
  2. 2
    Amazon Connect Free trial AndroidapiiOSWeb 8.6
    Google Contact Center AI Platform vs Amazon Connect
  3. 3
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.4
    Google Contact Center AI Platform vs Dialpad Support
  4. 4
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free8.3
    Google Contact Center AI Platform vs C-Zentrix Contact Center
  5. 5
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo8.1
    Google Contact Center AI Platform vs CallHub
  6. 6
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.0
    Google Contact Center AI Platform vs Genesys Cloud CX
  7. 7
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo8.0
    Google Contact Center AI Platform vs Exotel Contact Center
  8. 8
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo8.0
    Google Contact Center AI Platform vs Daktela Contact Center
  9. 9
    8x8 Contact Center AndroidapiiOSMacWeb 7.9
    Google Contact Center AI Platform vs 8x8 Contact Center
  10. 10
    Twilio Flex Free trial apiself-hostedWeb $1/mo7.9
    Google Contact Center AI Platform vs Twilio Flex
  11. 11
    Comm100 Contact Center Free trial AndroidapiiOSMacself-hosted $27/mo7.9
    Google Contact Center AI Platform vs Comm100 Contact Center
  12. 12
    RingCentral RingCX apiMacWebWin $65/mo7.8
    Google Contact Center AI Platform vs RingCentral RingCX
  13. 13
    GoTo Contact Center AndroidiOSMacWebWin 7.8
    Google Contact Center AI Platform vs GoTo Contact Center
  14. 14
    Landis Contact Center Free trial Web $75/mo7.7
    Google Contact Center AI Platform vs Landis Contact Center
  15. 15
    UJET Free trial AndroidapiiOSWeb $65/mo7.7
    Google Contact Center AI Platform vs UJET
  16. 16
    Odigo Free trial AndroidapiiOSWeb €40/mo7.7
    Google Contact Center AI Platform vs Odigo
  17. 17
    Avaya Experience Platform apiself-hostedWeb $48/mo7.6
    Google Contact Center AI Platform vs Avaya Experience Platform
  18. 18
    MyOperator Free trial AndroidapiiOSWeb ₹5,000/mo7.5
    Google Contact Center AI Platform vs MyOperator
  19. 20
    Zendesk Contact Center Web $33/mo7.4
    Google Contact Center AI Platform vs Zendesk Contact Center
  20. 21
    Talkdesk CX Cloud Web $85/mo7.4
    Google Contact Center AI Platform vs Talkdesk CX Cloud

Google Contact Center AI Platform alternatives compared

#PlatformScoreFree planFromRuns on
1Freshcaller9.1Free plan$15/moAndroid, iOS, Web
2Amazon Connect8.6NoAndroid, API, iOS, Web
3Dialpad Support8.4No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
4C-Zentrix Contact Center8.3Free planFreeAndroid, API, iOS, self-hosted, Web
5CallHub8.1Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
6Genesys Cloud CX8.0No$75/moWeb, Windows, Mac, iOS, Android
7Exotel Contact Center8.0No$70/moAPI, Linux, Mac, Web, Windows
8Daktela Contact Center8.0No€12/moAndroid, API, iOS, Mac, Web, Windows
98x8 Contact Center7.9Android, API, iOS, Mac, Web, Windows
10Twilio Flex7.9No$1/moAPI, self-hosted, Web
11Comm100 Contact Center7.9No$27/moAndroid, API, iOS, Mac, self-hosted, Web, Windows
12RingCentral RingCX7.8No$65/moAPI, Mac, Web, Windows
13GoTo Contact Center7.8Android, iOS, Mac, Web, Windows
14Landis Contact Center7.7No$75/moWeb
15UJET7.7No$65/moAndroid, API, iOS, Web
16Odigo7.7No€40/moAndroid, API, iOS, Web
17Avaya Experience Platform7.6No$48/moAPI, self-hosted, Web
18MyOperator7.5No₹5,000/moAndroid, API, iOS, Web
20Zendesk Contact Center7.4No$33/moWeb
21Talkdesk CX Cloud7.4No$85/moWeb
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Questions about Google Contact Center AI Platform alternatives

What is the best alternative to Google Contact Center AI Platform?

Freshcaller, number 1 in call center software with a score of 9.1 out of 10. The others here: Amazon Connect, Dialpad Support, C-Zentrix Contact Center and 16 more.

What is the best free alternative to Google Contact Center AI Platform?

Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.