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Best OpenScape Contact Center Enterprise Alternatives in 2026

Updated

20 platforms from call center software ranked against OpenScape Contact Center Enterprise on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo9.1
    OpenScape Contact Center Enterprise vs Freshcaller
  2. 2
    Amazon Connect Free trial AndroidapiiOSWeb 8.6
    OpenScape Contact Center Enterprise vs Amazon Connect
  3. 3
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.4
    OpenScape Contact Center Enterprise vs Dialpad Support
  4. 4
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free8.3
    OpenScape Contact Center Enterprise vs C-Zentrix Contact Center
  5. 5
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo8.1
    OpenScape Contact Center Enterprise vs CallHub
  6. 6
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.0
    OpenScape Contact Center Enterprise vs Genesys Cloud CX
  7. 7
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo8.0
    OpenScape Contact Center Enterprise vs Exotel Contact Center
  8. 8
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo8.0
    OpenScape Contact Center Enterprise vs Daktela Contact Center
  9. 9
    8x8 Contact Center AndroidapiiOSMacWeb 7.9
    OpenScape Contact Center Enterprise vs 8x8 Contact Center
  10. 10
    Twilio Flex Free trial apiself-hostedWeb $1/mo7.9
    OpenScape Contact Center Enterprise vs Twilio Flex
  11. 11
    Comm100 Contact Center Free trial AndroidapiiOSMacself-hosted $27/mo7.9
    OpenScape Contact Center Enterprise vs Comm100 Contact Center
  12. 12
    RingCentral RingCX apiMacWebWin $65/mo7.8
    OpenScape Contact Center Enterprise vs RingCentral RingCX
  13. 13
    GoTo Contact Center AndroidiOSMacWebWin 7.8
    OpenScape Contact Center Enterprise vs GoTo Contact Center
  14. 14
    Landis Contact Center Free trial Web $75/mo7.7
    OpenScape Contact Center Enterprise vs Landis Contact Center
  15. 15
    UJET Free trial AndroidapiiOSWeb $65/mo7.7
    OpenScape Contact Center Enterprise vs UJET
  16. 16
    Odigo Free trial AndroidapiiOSWeb €40/mo7.7
    OpenScape Contact Center Enterprise vs Odigo
  17. 17
    Avaya Experience Platform apiself-hostedWeb $48/mo7.6
    OpenScape Contact Center Enterprise vs Avaya Experience Platform
  18. 18
    MyOperator Free trial AndroidapiiOSWeb ₹5,000/mo7.5
    OpenScape Contact Center Enterprise vs MyOperator
  19. 19
    Google Contact Center AI Platform Free trial AndroidapiiOSWeb 7.4
    OpenScape Contact Center Enterprise vs Google Contact Center AI Platform
  20. 20
    Zendesk Contact Center Web $33/mo7.4
    OpenScape Contact Center Enterprise vs Zendesk Contact Center

OpenScape Contact Center Enterprise alternatives compared

#PlatformScoreFree planFromRuns on
1Freshcaller9.1Free plan$15/moAndroid, iOS, Web
2Amazon Connect8.6NoAndroid, API, iOS, Web
3Dialpad Support8.4No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
4C-Zentrix Contact Center8.3Free planFreeAndroid, API, iOS, self-hosted, Web
5CallHub8.1Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
6Genesys Cloud CX8.0No$75/moWeb, Windows, Mac, iOS, Android
7Exotel Contact Center8.0No$70/moAPI, Linux, Mac, Web, Windows
8Daktela Contact Center8.0No€12/moAndroid, API, iOS, Mac, Web, Windows
98x8 Contact Center7.9Android, API, iOS, Mac, Web, Windows
10Twilio Flex7.9No$1/moAPI, self-hosted, Web
11Comm100 Contact Center7.9No$27/moAndroid, API, iOS, Mac, self-hosted, Web, Windows
12RingCentral RingCX7.8No$65/moAPI, Mac, Web, Windows
13GoTo Contact Center7.8Android, iOS, Mac, Web, Windows
14Landis Contact Center7.7No$75/moWeb
15UJET7.7No$65/moAndroid, API, iOS, Web
16Odigo7.7No€40/moAndroid, API, iOS, Web
17Avaya Experience Platform7.6No$48/moAPI, self-hosted, Web
18MyOperator7.5No₹5,000/moAndroid, API, iOS, Web
19Google Contact Center AI Platform7.4Android, API, iOS, Web
20Zendesk Contact Center7.4No$33/moWeb
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Questions about OpenScape Contact Center Enterprise alternatives

What is the best alternative to OpenScape Contact Center Enterprise?

Freshcaller, number 1 in call center software with a score of 9.1 out of 10. The others here: Amazon Connect, Dialpad Support, C-Zentrix Contact Center and 16 more.

What is the best free alternative to OpenScape Contact Center Enterprise?

Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on how quickly a newcomer can get going: documentation depth, a free tier or trial, and the platforms it runs on.