Best Vox Analytics Alternatives in 2026
Taken from Call Center Speech Analytics Software, where Vox Analytics is listed too, in the same order.
- 1 7.8 Club score
MiaRec
MiaRec is a conversation intelligence platform for contact centers that turns customer interactions into business insights.
- Free trial
- Windows · Linux · Web · API
- 2
7.8 Club scoreConvin
Convin is AI-backed contact center software that records, transcribes, and analyzes customer conversations across voice, video, and email.
- Free plan
- Web · iPhone and iPad · Android · API
- 3 7.2 Club score
3CLogic
3CLogic is a voice-first, AI-powered contact center platform designed to run inside enterprise CRM and service management systems.
- Free trial
- Web · API · Self-hosted
- 4
7.0 Club scoreBalto QA
Balto QA is a real-time contact-center AI platform for quality assurance, agent assistance, coaching, compliance, insights and call summaries.
- Windows · macOS · Web · API
- 5 6.9 Club score
DialConnection Speech Analytics
- Windows · Web · Android · Browser extension
- 6 6.9 Club score
Scorebuddy Conversation Analytics
Scorebuddy Conversation Analytics analyzes customer interactions to help teams understand why people make contact, how they feel, and what the wider business should…
- Free trial
- Web · API
- 7
6.8 Club score - 8
6.7 Club scoreQEval
QEval is a contact-center performance platform that scores conversations and supports agent assist, coaching, compliance and analytics.
- Web · API
- 9 6.7 Club score
Voiso
Voiso is a web-based contact center platform from Voiso, a Singapore company founded in 2018.
- Web
- 10
6.7 Club scoreFeelingstream
Feelingstream analyzes calls, chats, and emails to help contact-centre and sales teams understand interactions and guide agents in real time.
- Windows · macOS · Web · API
- 11 6.7 Club score
CallSea
CallSea is a business-to-business platform that transcribes phone calls and scores them against quality criteria chosen by a team.
- Free trial
- Web · API
- 12
6.6 Club scoreDaisee
Daisee is web software for contact centres that analyzes voice and chat interactions for quality assurance and analytics.
- Web
- 13 6.6 Club score
Happitu
- Web
- 14
6.6 Club scoreCallMiner Eureka
CallMiner Eureka is a conversation-intelligence platform for organizations that want to analyze customer interactions and support agent performance.
- Web · API
- 15 6.6 Club score
MaxContact Auto QA
MaxContact Auto QA automates quality scoring for contact centre calls, chats and email interactions.
- Web · API
- 16 6.5 Club score
Uniphore U-Assist
Uniphore U-Assist Real-Time Guidance Agent is a web-based product for contact center operations.
- Web
- 17
6.5 Club scoreLevel AI Contact Center Analytics
Level AI Contact Center Analytics brings calls, chats, emails, QA scores, customer feedback, and performance metrics together to help contact center teams understand…
- Web · API
- 18
6.5 Club scoreXdroid Customer Interaction Intelligence Platform
Xdroid Customer Interaction Intelligence Platform analyzes customer interactions to provide information about customer experience and contact center performance.
- Web · API · Self-hosted
- 19
6.5 Club scorePuzzel AI
Puzzel AI provides web-based automation and support tools for customer service operations.
- Web
- 20
6.4 Club scoreCallCabinet
CallCabinet is a compliant voice recording and analytics platform that is now part of Smarsh.
- Web · Self-hosted