Best edesy Cloud Contact Center Alternatives in 2026
Taken from Call Center Software, where edesy Cloud Contact Center is listed too, in the same order.
- 1 8.6 Club score
CloudTalk AI Voice Agent
CloudTalk AI Voice Agent combines a business phone system with AI voice agents for small and mid-sized sales and support teams.
- Free plan
- Windows · macOS · Linux · Web
- 2
8.5 Club scoreGenesys Cloud CX
Genesys Cloud CX is a contact center platform for voice and digital customer service.
- Free trial
- Windows · macOS · Linux · Web
- 3
8.3 Club scoreVICIdial
VICIdial is an open-source contact center suite with a predictive dialer for teams handling inbound and outbound work.
- Free plan
- Open source
- Linux · Web · iPhone and iPad · Android
- 4 8.1 Club score
Webex App
Webex App brings messaging and meetings together across web, Windows, macOS, iOS, and Android.
- Free plan
- Windows · macOS · Web · iPhone and iPad
- 5
8.0 Club scoreMyOperator
MyOperator combines cloud calling, WhatsApp messaging, and AI chat and voice bots in a customer communication platform.
- Free plan
- Web · iPhone and iPad · Android · Browser extension
- 6 7.9 Club score
Sytel Contact Center
- Free trial
- Windows · macOS · Linux · Web
- 7 7.9 Club score
Exotel Contact Center
Exotel Contact Center manages inbound and outbound calls, chatbot interactions, text messages, social engagement and video communications through an internet connection.
- Free trial
- Windows · macOS · Linux · Web
- 8
7.9 Club scoreDaktela Contact Center
Daktela Contact Center brings voice calls, live chat, email, and social media into one customer-service platform.
- Free trial
- Windows · macOS · Web · iPhone and iPad
- 9
7.9 Club scoreComcent
- Free plan
- Linux · Web · API · Self-hosted
- 10 7.9 Club score
Freshcaller
Freshcaller is a cloud contact center for customer support, sales, IT and HR teams.
- Free plan
- Web · iPhone and iPad · Android
- 11 7.9 Club score
Comm100 Contact Center
Comm100 Contact Center is an omnichannel customer service platform for companies managing support across multiple channels.
- Free trial
- Windows · macOS · Web · iPhone and iPad
- 12
7.9 Club scoreDialpad Support
Dialpad Support is a contact center platform for customer support teams handling voice and digital conversations.
- Free trial
- Windows · macOS · Web · iPhone and iPad
- 13 7.9 Club score
CallHub
CallHub provides campaign and digital organizing tools for outreach by phone, voice broadcast, text, and email, alongside relational organizing and workflow automation.
- Free trial
- Windows · macOS · Web · iPhone and iPad
- 14
7.8 Club scoreGOautodial
- Free plan
- Linux · Web · API · Self-hosted
- 15
7.8 Club scoreAmazon Connect
Amazon Connect Customer is a customer experience service for handling interactions from outreach through self-service and agent assistance.
- Free trial
- Web · iPhone and iPad · Android · API
- 16 7.8 Club score
RingCentral RingCX
RingCentral RingCX is an AI-powered omnichannel contact center for managing customer interactions and human and AI agents.
- Windows · macOS · Web · API
- 17
7.8 Club scoreZoom Contact Center
Zoom Contact Center is a cloud contact center that combines voice, video, chat, SMS, email, and social media.
- Windows · macOS · Web · iPhone and iPad
- 18
7.8 Club scoreGoTo Contact Center
GoTo Contact Center is a cloud contact center service for inbound and outbound calling, with omnichannel digital channels.
- Windows · macOS · Web · iPhone and iPad
- 19
7.8 Club scoreLuware Nimbus
Luware Nimbus is a cloud-native customer experience and contact center platform built around Microsoft Teams.
- Free trial
- Windows · Web · iPhone and iPad · Android
- 20
7.8 Club scoreIssabel
- Free plan
- Linux · Web · Android · API